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Bpo Quality and Trainer Recruit Value

1.0 - 5.0 years

0 - 0 Lacs

karnataka

On-site

As a Trainer and Team Coach, you will be responsible for various key duties and responsibilities to ensure the efficient training and development of staff members. With 2-3 years of experience as a Quality Assurance (QA) professional and at least 1 year as a trainer, you will play a crucial role in shaping the skills and capabilities of the team. Your primary responsibilities will include conducting recruitment and hiring processes, focusing on evaluating candidates" communication skills and voice quality. You will be involved in creating training modules, delivering classroom training sessions, and re-auditing transactions to provide constructive feedback to QAs and implement corrective pla...

Posted 5 months ago

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