Enterprise Technology Architect

Project Role:

Project Role Description:

Support sales teams in solution development, manage an internal matrix team to scope and price solutions, and lead customers through the design process. Work directly with Internal Accenture Domain Architects, Partner Architects, Client Architects, and Accenture project teams to design solutions.

Must Have Skills:

• ServiceNow IT Service Management

Good to Have Skills:

• NA

Experience Required:

Minimum 12 years

Educational Qualification:

15 years of full-time education

Summary:

As an Enterprise Technology Architect, you will support sales teams in solution development, manage an internal matrix team to scope and price solutions, and lead customers through the design process. This role requires strong collaboration and communication skills to ensure successful solution delivery.

Roles & Responsibilities:

• Expected to be a Subject Matter Expert (SME) and manage the team to perform effectively.
• Responsible for team decisions.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to problems that apply across multiple teams.
• Lead the solution development process, working closely with sales teams to understand client requirements and design appropriate solutions.
• Manage an internal matrix team to scope and price solutions, ensuring alignment with client needs and Accenture capabilities.
• Guide customers through the design process, leveraging your expertise to create innovative and effective solutions.
• Collaborate with Internal Accenture Domain Architects, Partner Architects, Client Architects, and Accenture project teams to design solutions that meet client objectives.

Professional & Technical Skills:

• Must Have Skills:

• Proficiency in ServiceNow IT Service Management, ServiceNow Human Resource Service Management (HR), ServiceNow IT Operations Management, or ServiceNow Custom Application Creation.
• Strong understanding of IT service management principles and best practices.
• Experience in designing and implementing ServiceNow solutions.
• Knowledge of the ITIL framework and its application in service management.
• Experience in leading solution development and design processes.

• Good to Have Skills:

• Experience with IT infrastructure transformation projects.
• Familiarity with cloud technologies and their integration with ServiceNow.
• Experience in managing large-scale enterprise architecture projects.

Additional Information:

• The candidate should have a minimum of 12 years of experience in ServiceNow IT Service Management.
• A 15 years full-time education is required.