Sr. Technical Support Specialist Voice Process (US Region) Phykon

3.0 - 7.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

Role Overview: As a Sr. Technical Support Specialist at Phykon, you will be a key member of the team responsible for providing top-notch technical customer support for a US-based voice process. Your role will involve responding promptly to customer inquiries via telephone, email, and chat channels while maintaining high levels of quality, productivity, and customer satisfaction. You will play a crucial part in escalating and resolving issues, meeting targets, logging customer concerns, promoting sales, and ensuring an excellent customer experience. Key Responsibilities: - Respond promptly to customer requests via telephone, email, and chat. - Maintain high levels of quality, productivity, an...

Posted 1 month ago

AI Match Score

Apply

Telesales Executive Excent Solutions

1.0 - 5.0 years

0 Lacs

punjab

On-site

You will be working as a Telesales Specialist, focusing on international sales with a primary target market in the US. Your main responsibilities will include effectively communicating with prospects over the phone, building strong relationships, and closing sales transactions. The ideal candidate for this role should possess a minimum of 1 year of experience in telesales or international sales, specifically catering to the US market. To excel in this position, you must have excellent verbal communication skills along with a neutral or accent-neutral English accent. It is essential that you are able to work in US time zones or maintain flexible shift schedules. Your success in this role will...

Posted 5 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.