End User Computing

• Endpoint Management:

• Deploying, configuring, and managing Windows, macOS, and Linux devices.
• Utilizing tools like Jamf Pro and ManageEngine Endpoint Central for device enrollment, configuration profiles, and software deployment.
• Implementing and maintaining endpoint security solutions, such as CrowdStrike Falcon.

• Patch Management:

• Planning, testing, and deploying operating system patches and software updates across various endpoint environments.
• Ensuring timely application of security fixes to minimize vulnerabilities.

• Security Configuration:

• Configuring and maintaining security policies, including device access controls, data encryption, and firewalls.
• Monitoring security events and alerts, and responding to potential threats.

• Threat Analysis and Response:

• Analyzing security threats and incidents, and implementing appropriate mitigation strategies.
• Collaborating with security teams to address and resolve security issues.

• System Administration (Linux):

• Installing, configuring, and maintaining Linux servers and systems.
• Troubleshooting and resolving technical issues on Linux systems.

• System Maintenance:

• Performing routine maintenance tasks, such as software updates, system upgrades, and equipment installations.

• Documentation and Training:

• Creating and maintaining documentation for endpoint management procedures and security configurations.
• Providing training and support to end-users on best practices for endpoint security.

Required Skills and Experience:

• Operating Systems:

  Strong experience with Windows, Linux, and macOS.

• Endpoint Management:

  Experience with Jamf Pro, ManageEngine Endpoint Central, or similar tools.

• Security:

  Understanding of endpoint security principles, threat analysis, and security tools like CrowdStrike.

• Scripting:

  Knowledge of scripting languages (e.g., PowerShell, Python) for automation.

• Problem Solving:

  Strong analytical and problem-solving skills for troubleshooting and resolving technical issues.

• Communication:

  Excellent written and verbal communication skills for documentation and collaboration.