Job Description – Bakery Manager Position: Bakery Manager Location: Nallagandla, Hyderabad Employment Type: Full-time Role Overview: We are looking for an experienced Bakery Manager to oversee the daily operations of Emoticon Bakery in Nallagandla. The ideal candidate should have a strong understanding of bakery management, inventory control, staff supervision, and online order handling. This role requires leadership, problem-solving, and customer service skills to ensure smooth operations and a high-quality customer experience. Key Responsibilities: 1. Bakery Operations & Management • Oversee day-to-day bakery operations, ensuring efficiency and smooth workflow. • Maintain hygiene and cleanliness standards as per FSSAI regulations. • Supervise the baking process, quality control, and final product presentation. • Ensure all equipment is maintained and functioning properly. 2. Inventory & Cost Control • Manage stock levels of ingredients and packaging materials. • Monitor food costs, wastage, and vendor relationships to optimize profitability. • Implement inventory tracking systems to minimize waste and improve efficiency. 3. Sales & Online Order Management • Manage bakery sales, both in-store and online (Swiggy, Zomato). • Ensure smooth order processing, packaging, and timely delivery coordination. • Analyze sales trends and suggest strategies to boost revenue. 4. Team Leadership & Customer Service • Supervise and train bakery staff to ensure high performance. • Assign duties to housekeeping, sales staff, and baking team. • Handle customer queries and resolve complaints professionally. • Ensure a warm and welcoming customer experience. 5. Reporting & Financial Management • Prepare daily/weekly/monthly sales reports and analyze business performance. • Handle billing, cash flow, and financial transactions. • Work on promotional activities to increase footfall and brand visibility. Required Qualifications & Skills: • Education: • Bachelor’s Degree in Hotel Management / Food & Beverage Management / Business Administration (preferred). • Diploma in Bakery & Confectionery or Culinary Arts (a plus). • B.Com / MBA (Operations/Finance/Marketing) (preferred for financial and inventory handling experience). • Experience: • 2+ years in bakery/restaurant/hotel management or food business operations. • Strong understanding of inventory management, food cost control, and wastage tracking. • Familiarity with Swiggy, Zomato, and online food delivery management. • Knowledge of billing software and financial reporting. • Skills: • Strong leadership and team management abilities. • Excellent customer service and problem-solving skills. • Ability to multitask, manage stress, and maintain quality standards. • Basic knowledge of housekeeping and hygiene supervision. Why Join Us? • Opportunity to work with a growing bakery brand. • Hands-on experience in managing a premium bakery outlet. • Competitive salary and career growth opportunities. How to Apply? Interested candidates can share their CV via: Email: emoticonbakery@gmail.com WhatsApp: 8686186208 Apply now and be part of the Emoticon Bakery family!