Email Support Executive

As an Email Support Executive at Jasmine Corporate, located in Noida, Sector 132, your role will revolve around managing client and customer communication through email. You are expected to possess excellent written communication skills, a problem-solving mindset, and a strong dedication to ensuring customer satisfaction. Your responsibilities will include promptly responding to customer and client queries via email, understanding their concerns and providing accurate information or solutions, coordinating with internal teams to address issues, maintaining detailed records of interactions, and upholding high standards of customer service. It will be crucial for you to follow company communication guidelines, support other departments with email-related tasks, and ensure efficient management of multiple emails and tasks. To excel in this role, you should ideally be a graduate or pursuing your final year of studies, with proficiency in written English, email drafting, and basic MS Office applications such as Outlook, Excel, and Word. Any prior internship experience or exposure to customer service will be advantageous. Additionally, possessing a positive attitude, being detail-oriented, organized, responsible, and punctual are qualities that we value in our team members. If you are interested in joining our team, please send your resume to hr@jasminecorporate.com or contact Isha at 7252800445. This is a full-time position based in Noida, Uttar Pradesh. We prefer candidates who can reliably commute to the office or are willing to relocate before starting work. Kindly include your salary expectations when applying. In this role, proficiency in English is preferred, and the ability to work both independently and collaboratively is essential. If you are someone who is eager to learn and grow, with strong attention to detail and the ability to work effectively in a team, we encourage you to apply. Thank you for considering Jasmine Corporate as your potential workplace.,