Email Deliverability Intern

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Posted:1 week ago| Platform: SimplyHired logo

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Job Description

Location: Kozhikode, Government Cyberpark
Department: Email Deliverability & Client Operations
Company: Mailercloud
Internship Duration: 6 months
Internship Stipend: ₹10,000 per month

About the us:

Mailercloud is a UK-based email marketing platform provider, rapidly growing in the SaaS industry. With over 21,000 clients worldwide, we empower businesses to run impactful email marketing campaigns through our advanced platform. As we are expanding our team, we are looking for an Email Deliverability Intern to lead client success initiatives, drive retention, and enhance the overall customer experience.


About the Role:

We are seeking a highly accountable and communicative Email Deliverability Intern to support our Deliverability team. This role is ideal for individuals from any academic background who possess strong communication skills and a passion for learning. You will be instrumental in ensuring operational tasks are executed smoothly, email performance is tracked accurately, and clients receive reliable support. Based on your performance and alignment with the team, there is a potential for full-time conversion and long-term growth within the Deliverability team.

Key Responsibilities:

Track Daily Work: Help record and organize information using Excel or Google Sheets, following templates and SOP(Standard Operating Procedures).

Support Team Tasks:
Assist in updating reports and maintaining organized records, following clear instructions and templates.

Coordinate Internally:
Work with other team members to make sure everything is on track and deadlines are met.

Stay in Touch:
Give regular updates to your manager about what you're working on, including any help you might need.

Own Your Tasks:
Take responsibility for completing your assigned work on time and accurately.

Keep Learning:
Stay curious and open to learning new things about email tools, teamwork, and client operations.

Requirements:

Open to students and recent graduates from any discipline.

Strong verbal communication skills in English.

Basic to intermediate Excel/Google Sheets skills (filters, formulas, formatting).

Strong sense of accountability, ownership, and attention to detail.

Ability to follow documented SOP and report progress clearly.

A willingness to learn, adapt, and collaborate in a fast-paced SaaS environment.


Why Join Mailercloud?

Be part of a rapidly growing SaaS platform reshaping email marketing operations.

Gain real-world experience in a structured but supportive setting.

Competitive internship stipend and mentorship from experienced professionals.

Opportunities to convert to full-time based on performance.

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