Role & responsibilities Handling HR operation Managing Onboarding HRIS Payroll Processing (SPINE SOFTWARE _MUST) If you don't know please dont apply Monthly PF and ESIC challan upload self SOP Management HR policy development, compliance Preferred candidate profile Knowledge of HR Operation Knowledge of employee Life Cycle Mgmt Hire to Retire etc.
1) Group Level Accounting & Compliances including Plant accounting 2) Statutory & Internal Audit 3) Monitoring of Internal Finance Controls 4) Budgeting & MIS 5) Treasury Operations (Banking (incl renewal of limits), Hedging (if any), Credit Rating, Insurance) & Compliances 6) Review of Accounting & Finance policies 7) SAP Operations and status review 8) Vendor & Customer contracting 9) Monitoring of Secretarial Operations
Role & responsibilities Sales Manager Must knowledge have exposure in Spun bond non-woven fabric (Industrial) sales Identify potential customers and contact for new business opportunities, who uses Spun bond non-woven fabric, for Industrial purpose Exposure to grow sales for the Nonwovens industry products. Transmits all relevant information on competition and technology. Understanding prospective customers' pain points and needs; recommending the solution for them on Spun bond non-woven fabric (Industrial Uses) Trader and Dealers Skill for Negotiating the offer with customers: technical services, conditions of sale (rates, payment, deposits, guarantees, deadlines ...) Establish and draft sales contracts with the support of the legal department. Organize commercial Tours / Travel to achieve its objective. Time management to complete projects within the deadlines imposed by clients. Build a high-performance Company for a benchmark status, Develop and increase sales revenue for Spun bond non-woven fabric (Industrial) to meet assigned targets. Oversee sales, promotions, collections, and other activities to achieve sales targets. Build a positive working relationship with existing clients for repeat business. Preferred candidate profile Must from Spun bond non-woven fabric (Industrial) sales, zeel to grow sales for the Nonwovens industry products, will be responsible for leading and motivating a sales team to achieve revenue targets, build customer relationships, and implement effective sales strategies for the company's non-woven products. Candidate from Spun bond non-woven fabric (Industrial) sales industry will be preferred This role also offers the ability to work remote, autonomy and growth.
Role Overview We are seeking an experienced and dynamic Assistant Manager / Manager CRM to lead CRM initiatives and act as a key link between the IT-CRM function and the Sales team. The ideal candidate will have hands-on experience in CRM platforms, customer lifecycle management, sales coordination, and post-sales support functions. A strong analytical mindset, customer-first attitude, and ability to thrive in a fast-paced environment are essential. Key Responsibilities Manage and oversee CRM system operations, ensuring alignment with sales and marketing goals. Coordinate with the sales team for lead management, sales tracking, and post-sales processes. Design, implement, and manage workflows, automations, and campaigns using CRM tools (e.g., Web Engage, Clever Tap, etc.). Handle customer onboarding processes welcome calls, documentation checks, CRM booking entry, and allotment letters. Manage and optimize systems for: Lead & Sales Management Dealer Portal Complaint & Ticket Management Loyalty Program Apps Mobile Applications Expense Management Develop and maintain dashboards, reports, and BI insights for performance tracking and management. Ensure prompt and efficient resolution of customer queries and issues. Generate collection MIS reports and share insights with the management team. Assist stakeholders in CRM process design, business architecture, and implementation strategy. Contribute to CRM platform development and customization, ensuring user adoption and training. Collaborate cross-functionally to drive a customer-centric culture and improve CRM efficiency. Understand business needs and offer scalable CRM solutions using platforms such as Salesforce (SFDC). Provide leadership and mentoring to junior developers and support staff on CRM development and best practices. Execute testing, user acceptance, and change management processes effectively. Desired Skills & Attributes - Proven experience in CRM, customer success, or engagement roles, preferably in subscription-based businesses or start-ups. - Hands-on experience with CRM tools like Salesforce, WebEngage, CleverTap, etc. - Proficiency in setting up CRM workflows, automation, and customer journeys. - Strong analytical skills with the ability to interpret data and drive strategic decisions. - Basic knowledge of SAP and system integrations is an advantage. - Ability to create and interpret process flowcharts and activity diagrams. - Excellent communication (written & verbal) and interpersonal skills. - Strong problem-solving skills with a customer-centric approach. - Team-oriented with the ability to work across departments in a fast-moving environment. - Experience in leading CRM implementations and user training programs. - Adaptable and proactive, especially in a dynamic, start-up-like environment. Qualifications - Any Engineering degree required; - Prior experience in CRM , retail or consumer-facing industries is highly desirable.