1. Operational Management: - Oversee day-to-day operations, ensuring efficiency in administrative and logistical functions. - Implement and maintain policies, procedures, and compliance standards. - Coordinate with different departments to streamline workflows and optimize resource utilization. 2. Program Coordination: - Support the execution of programs and services for individuals with special needs. - Ensure timely delivery of interventions, therapies, and educational initiatives. - Collaborate with educators, therapists, and caregivers to enhance program effectiveness. 3. Staff & Volunteer Management: - Supervise and support staff, ensuring alignment with organizational goals. - Recruit, train, and manage volunteers to assist in various activities. - Conduct regular team meetings and performance evaluations. 4. Financial & Resource Management: - Oversee budgeting, procurement, and financial planning for operational needs. - Ensure optimal utilization of funds and resources while maintaining transparency. - Work with fundraising teams to secure grants and sponsorships. 5. Stakeholder & Community Engagement: - Build and maintain relationships with donors, partners, and government agencies. - Represent the NGO in meetings, conferences, and advocacy initiatives. - Engage with parents, caregivers, and beneficiaries to address concerns and feedback. 6. Compliance & Safety: - Ensure adherence to legal and regulatory requirements related to special needs services. - Maintain safety protocols for staff and beneficiaries within the organization. - Conduct audits and assessments to improve operational efficiency. Qualifications & Skills: - Bachelor's or Master’s degree in Social Work, Nonprofit Management, Business Administration, or a related field. - Experience in operations management, preferably in the nonprofit or special needs sector. - Strong leadership, organizational, and problem-solving skills. - Excellent communication and interpersonal abilities. - Knowledge of disability rights, inclusion policies, and special education frameworks. Job Type: Full-time Pay: ₹432,000.00 - ₹480,000.00 per year Benefits: Provident Fund Schedule: Day shift Monday to Friday Work Location: In person Expected Start Date: 01/07/2025