Job Title: Telesales Team Lead Location: Narsingi Office, Hyderabad Job Type: Full-time Work Hours: 10 AM to 6 PM; Weekly Off on Tuesday or Wednesday (as per roster) Salary: INR 40,000 to INR 50,000 per month, with performance-based incentives Company Overview: EIPL is a distinguished real estate firm with a 15-year history of excellence and integrity. Renowned for delivering projects ahead of schedule, EIPL is committed to customer satisfaction and employee welfare, treating all staff members like family while upholding the highest standards of employee engagement. Job Description: We are seeking a motivated and experienced Telesales Team Lead to oversee our telesales team within the pre-sales department. The ideal candidate will have a proven track record in managing telesales teams in the real estate sector or with a prominent channel partner. As the Team Lead, you will be responsible for nurturing, guiding, and increasing the efficiency of the telesales team to drive sales and enhance customer engagement. Responsibilities: - Lead a team of telesales executives to achieve sales targets through effective management and mentoring. - Develop and implement strategic sales plans that expand the customer base and ensure the team's strong presence. - Monitor team performance and report on metrics to upper management. - Offer coaching, motivation, and support to the telesales team to ensure they meet their sales quotas. - Handle escalated calls, complaints, questions, and queries as necessary. - Conduct regular training sessions to ensure all team members possess excellent product knowledge and communication skills. - Collaborate with the marketing department to ensure the telesales team has the necessary collateral and script information pertaining to new launches or campaigns. - Ensure CRM systems are effectively used by the team for proper documentation of customer interactions, analysis of customer feedback, and lead generation. Requirements: - Minimum 5 years of experience in managing at least a 10 member pre-sales telecalling team, specifically within a reputable real estate company or a prominent channel partner. - Proven track record of successfully meeting sales quotas preferably over the phone. - Excellent communication, interpersonal, and organizational skills. - Strong leadership skills with the ability to coach and motivate a team. - Working knowledge of CRM systems and practices. - Ability to handle pressures of sales targets and work in a fast-paced environment. - Graduate degree in Business Administration, Sales, or relevant field; MBA preferred. Benefits: - Competitive salary with lucrative performance-based incentives. - Opportunities for professional development and career advancement. - A vibrant and supportive work culture. How to Apply: Interested candidates are invited to submit their resume along with a cover letter detailing their suitability for the role. Applications should be sent to hr@eiplgroup.com Join us to lead a dynamic team in a thriving work environment where your efforts are recognized and rewarded.
Company Description EIPL Group is a professionally managed company dedicated to the meaningful transformation of locales through its property development projects. With a team of eminent individuals skilled in financial engineering, project management, production planning, marketing communications, and business strategy, EIPL Group focuses on enhancing the living standards of its customers. Integrity, trust, and technology are the foundational principles guiding the company in creating value-enabling real estate entities. Role Description This is a full-time, on-site role for a Front Office Executive located in the Greater Hyderabad Area. The Front Office Executive will be responsible for performing receptionist duties, managing front office operations, handling customer service inquiries, and maintaining effective communication with clients and team members. Day-to-day tasks will include greeting visitors, managing phone calls, scheduling appointments, and assisting with administrative tasks as needed. Qualifications Hotel Management Strong Interpersonal Skills and Communication abilities Experience with Receptionist Duties and managing Front Office operations Customer Service skills and experience in customer-facing roles Excellent organizational and multitasking abilities Ability to work independently and manage time effectively Prior experience in a similar role is a plus Bachelor's degree in Business Administration, Communications, or related field
Company Description EIPL Group is a professionally managed company dedicated to meaningful transformation of locales, driven by leaders with expertise in financial engineering, project management, production planning, marketing communications, and business strategy. Focused on enhancing living standards, the company’s projects contribute significantly to the transformation of communities. Integrity, trust, and technology are the foundational principles guiding EIPL Group in creating new value-enabling real estate entities. Role Description This is a full-time on-site role for a Front Office Executive located in the Greater Hyderabad Area. The Front Office Executive will handle daily receptionist duties, welcome and direct visitors, manage incoming calls, and provide excellent customer service. Other responsibilities include maintaining the front office area, scheduling appointments, and supporting administrative tasks as needed. Qualifications \n Proficient in Receptionist Duties and Front Office management Strong Interpersonal Skills and effective Communication abilities Excellent Customer Service skills Ability to multitask and efficiently manage administrative tasks Previous experience in a similar role is a plus High school diploma or equivalent is preferred