You will be responsible for maintaining and supporting the IT infrastructure to ensure smooth operations and high availability of services. Your key responsibilities will include: - **System Maintenance:** Monitor, maintain, and troubleshoot server and network infrastructure for optimal performance. - **Technical Support:** Provide first-level technical support for hardware, software, and network issues, assisting users with technical queries and problems. - **Network Management:** Assist in setting up and managing network equipment (routers, switches, firewalls) for secure and reliable connectivity. - **Documentation:** Maintain up-to-date documentation of IT infrastructure, processes, and procedures. - **Backup and Recovery:** Manage backup processes and disaster recovery plans to protect data integrity. - **Collaboration:** Work closely with the IT team to implement new technologies and upgrade existing systems. Qualifications required for this role include: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 2 to 5 years of experience in IT infrastructure support or a similar role. - Strong understanding of networking concepts (TCP/IP, DNS, DHCP) and experience with Windows/Linux server environments. - Familiarity with cloud services (AWS, Azure, etc.) is a plus. - Excellent problem-solving skills and ability to work under pressure. - Strong communication skills and ability to work collaboratively in a team environment. The company offers a dynamic work environment with opportunities for professional growth, exposure to various technologies and projects, and a supportive team culture focused on innovation and collaboration.,
You will be responsible for maintaining and supporting the IT infrastructure to ensure smooth operations and high availability of services. Your key responsibilities will include: - **System Maintenance:** Monitor, maintain, and troubleshoot server and network infrastructure for optimal performance. - **Technical Support:** Provide first-level technical support for hardware, software, and network issues, assisting users with technical queries and problems. - **Network Management:** Assist in setting up and managing network equipment (routers, switches, firewalls) for secure and reliable connectivity. - **Documentation:** Maintain up-to-date documentation of IT infrastructure, processes, and procedures. - **Backup and Recovery:** Manage backup processes and disaster recovery plans to protect data integrity. - **Collaboration:** Work closely with the IT team to implement new technologies and upgrade existing systems. Qualifications required for this role include: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 2 to 5 years of experience in IT infrastructure support or a similar role. - Strong understanding of networking concepts (TCP/IP, DNS, DHCP) and experience with Windows/Linux server environments. - Familiarity with cloud services (AWS, Azure, etc.) is a plus. - Excellent problem-solving skills and ability to work under pressure. - Strong communication skills and ability to work collaboratively in a team environment. The company offers a dynamic work environment with opportunities for professional growth, exposure to various technologies and projects, and a supportive team culture focused on innovation and collaboration.,