Responsibilities: * Manage international calls with US clients * Maintain high customer satisfaction ratings * Adhere to company policies & procedures at all times * Process international voice requests efficiently Office cab/shuttle
Responsibilities: * Manage international customer queries via phone, email & chat * Provide exceptional customer support with empathy & efficiency * Collaborate with cross-functional teams on issue resolution
Roles and Responsibilities Handle international calls from UK customers, providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Desired Candidate Profile Excellent communication skills in English (verbal & written). Ability to work rotational shifts including night shifts as per business requirements. Strong problem-solving skills with attention to detail and ability to multitask effectively.
Any Graduate Require for Banking Customer Support Job Role & Responsibilities - Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund
Undergraduate/Graduate Require for Customer Care Associate Job Role Job Role & Responsibilities - Manage incoming chats & as per situation you need to call the customer Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Identify and assess customers needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Fresher/Experience Both Can apply for this Job. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund
Undergraduate/Graduate Require for Customer Care Associate Job Role Job Role & Responsibilities - Manage incoming chats & as per situation you need to call the customer Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Identify and assess customers needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Fresher/Experience Both Can apply for this Job. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund
Any Graduate Require for Banking Customer Support Job Role & Responsibilities - Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund
As a Banking Customer Support Professional, your role involves delegating responsibilities and supervising business operations. You will be responsible for hiring, training, motivating, and coaching employees to provide attentive and efficient service to customers. Your tasks will include assessing employee performance, providing feedback, and resolving conflicts or complaints from customers and employees. Monitoring store activity to ensure proper provisioning and staffing, analyzing information to develop more effective processes, and strategies will be part of your responsibilities. You will also be instrumental in establishing and achieving business and profit objectives, maintaining a clean and tidy business environment, ensuring attractive signage and displays, and generating reports for upper-level managers or other parties. It will be your duty to ensure that staff members adhere to company policies and procedures, and you may be required to perform other duties to ensure the overall health and success of the business. Qualifications Required: - Any Graduate Benefits: - Cell phone reimbursement - Health insurance - Provident Fund,