Company Description Earthwise Venturers is a DISCOM-registered vendor for the installation of Rooftop Solar projects in the residential sector in Uttar Pradesh under PM Surya Ghar Yojna/ Grid Connected Solar Rooftop Programme Phase-II. As a leading provider of renewable energy solutions, we specialize in the installation and maintenance of solar panels, wind turbines, and other sustainable energy systems. Our expert team delivers end-to-end services, from initial consultation and custom system design to installation, monitoring, and ongoing maintenance. Role Description This is a full-time hybrid role for a Customer Service & Sales Representative. The position is located in New Delhi with some work from home flexibility. The representative will handle day-to-day customer inquiries, provide customer support, ensure customer satisfaction, and manage customer experience. The role includes tasks such as responding to customer inquiries, resolving customer issues, maintaining customer records, and promoting sales and services. Successful candidates will build and maintain positive relationships to enhance customer satisfaction and loyalty. Qualifications Experience in Customer Service, Customer Support, and Customer Service Representatives roles Skills in ensuring Customer Satisfaction and managing Customer Experience Strong interpersonal and communication skills Ability to work effectively both independently and within a team Proficiency with CRM software and customer service systems Previous experience in sales or the renewable energy sector is a plus Bachelor's degree in Business, Communications, or a related field is preferred
Company Description Earthwise Venturers is a leading provider of renewable energy solutions, specializing in the installation and maintenance of solar panels, wind turbines, and other sustainable energy systems. Registered as a DISCOM vendor in Uttar Pradesh, the company focuses on installing Rooftop Solar projects under the PM Surya Ghar Yojna/Grid Connected Solar Rooftop Programme Phase-II. With a mission to promote clean energy, Earthwise Venturers offers end-to-end services, including consultation, custom system design, installation, monitoring, and maintenance. The organization is dedicated to driving the adoption of sustainable energy solutions to create a greener future. Role Description This is a full-time hybrid role located in New Delhi, with some flexibility for remote work. As a Sales Specialist, you will be responsible for generating and managing sales leads, building strong client relationships, and driving sales growth in renewable energy solutions. Your day-to-day tasks will include identifying potential customers, presenting tailored solutions, negotiating contracts, providing product training, and maintaining excellent customer service. Collaboration with the technical team and ensuring client satisfaction will also be key aspects of your role. Qualifications Strong Communication and Customer Service skills to effectively engage with clients and address their needs Proven experience and expertise in Sales and Sales Management, with a focus on achieving targets Ability to deliver Training sessions to clients and team members to enhance knowledge and understanding of products Prior experience in the renewable energy industry or a related field is a plus Strong negotiation, decision-making, and relationship-building skills Ability to work in a hybrid environment, managing responsibilities both remotely and in-office Bachelor’s degree in Business Administration, Marketing, or a related field preferred