Job Title: Telle caller Representative (1 -2 Year of Experience Required) Location: KPHB Colony, Hyderabad. Employment Type: Full-Time About Us: Ealkay Consulting is a trusted financial institution committed to delivering exceptional service to our clients. We are looking for a skilled and customer-oriented Teller/Customer Service Representative with at least 1 year of experience to join our team. The ideal candidate will have excellent communication skills, a strong understanding of financial services, and the ability to build rapport with clients while addressing their needs. Job Summary: As a Telle caller Representative, you will be responsible for handling client transactions, providing information about our services, and ensuring a positive client experience. You will act as the primary point of contact for clients, helping them navigate their financial needs while promoting the bank’s products and services. Your role will require strong interpersonal skills, attention to detail, and a proactive approach to client service. Roles and Responsibilities: Client Interaction and Service: Greet clients warmly and provide prompt, courteous, and professional service. Engage with clients to understand their financial needs and recommend appropriate products or services. Respond to client inquiries regarding account balances, transaction history, and bank services. Resolve client concerns or complaints in a timely and effective manner. Transaction Processing: Accurately process client transactions, including deposits, withdrawals, transfers, and loan payments. Verify client identification and ensure all transactions comply with bank policies and procedures. Maintain a balanced cash drawer and report any discrepancies immediately. Product and Service Knowledge: Stay informed about the bank’s products, services, and promotions to effectively assist clients. Explain the features and benefits of various financial products, such as savings accounts, credit cards, loans, and investment options. Cross-sell and upsell bank products and services to meet client needs and achieve branch goals. Administrative Duties: Assist with opening and closing procedures for the branch, including cash handling and securing the vault. Perform routine administrative tasks, such as filing, data entry, and maintaining client records. Ensure compliance with all banking regulations and security protocols. Team Collaboration: Work closely with branch team members to achieve collective goals and provide seamless service to clients. Participate in training sessions and meetings to stay updated on new products, services, and procedures. Client Relationship Building: Build and maintain strong relationships with clients by providing personalized service and follow-up. Identify opportunities to deepen client relationships and enhance their banking experience. Qualifications: Minimum of 1 year of experience as a Teller, Customer Service Representative, or in a similar role within the banking or financial services industry. Excellent communication and interpersonal skills, with the ability to interact confidently with clients. Strong knowledge of banking products, services, and procedures. Proficiency in using banking software and Microsoft Office Suite (Word, Excel, Outlook). Ability to multitask, prioritize, and work efficiently in a fast-paced environment. High school diploma or equivalent required; additional education or certifications in finance or business is a plus. Preferred Skills: Bilingual abilities (if applicable to your location). Strong problem-solving skills and ability to handle client complaints effectively. Benefits: Competitive salary and benefits package. Opportunities for career growth and advancement. Job Type: Full-time Pay: ₹8,000.00 - ₹18,000.00 per month Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Work Location: In person
Job Title: Telle caller Representative (1 -2 Year of Experience Required) Location: KPHB Colony, Hyderabad. Employment Type: Full-Time About Us: Ealkay Consulting is a trusted financial institution committed to delivering exceptional service to our clients. We are looking for a skilled and customer-oriented Teller/Customer Service Representative with at least 1 year of experience to join our team. The ideal candidate will have excellent communication skills, a strong understanding of financial services, and the ability to build rapport with clients while addressing their needs. Job Summary: As a Telle caller Representative, you will be responsible for handling client transactions, providing information about our services, and ensuring a positive client experience. You will act as the primary point of contact for clients, helping them navigate their financial needs while promoting the bank’s products and services. Your role will require strong interpersonal skills, attention to detail, and a proactive approach to client service. Roles and Responsibilities: Client Interaction and Service: Greet clients warmly and provide prompt, courteous, and professional service. Engage with clients to understand their financial needs and recommend appropriate products or services. Respond to client inquiries regarding account balances, transaction history, and bank services. Resolve client concerns or complaints in a timely and effective manner. Transaction Processing: Accurately process client transactions, including deposits, withdrawals, transfers, and loan payments. Verify client identification and ensure all transactions comply with bank policies and procedures. Maintain a balanced cash drawer and report any discrepancies immediately. Product and Service Knowledge: Stay informed about the bank’s products, services, and promotions to effectively assist clients. Explain the features and benefits of various financial products, such as savings accounts, credit cards, loans, and investment options. Cross-sell and upsell bank products and services to meet client needs and achieve branch goals. Administrative Duties: Assist with opening and closing procedures for the branch, including cash handling and securing the vault. Perform routine administrative tasks, such as filing, data entry, and maintaining client records. Ensure compliance with all banking regulations and security protocols. Team Collaboration: Work closely with branch team members to achieve collective goals and provide seamless service to clients. Participate in training sessions and meetings to stay updated on new products, services, and procedures. Client Relationship Building: Build and maintain strong relationships with clients by providing personalized service and follow-up. Identify opportunities to deepen client relationships and enhance their banking experience. Qualifications: Minimum of 1 year of experience as a Teller, Customer Service Representative, or in a similar role within the banking or financial services industry. Excellent communication and interpersonal skills, with the ability to interact confidently with clients. Strong knowledge of banking products, services, and procedures. Proficiency in using banking software and Microsoft Office Suite (Word, Excel, Outlook). Ability to multitask, prioritize, and work efficiently in a fast-paced environment. High school diploma or equivalent required; additional education or certifications in finance or business is a plus. Preferred Skills: Bilingual abilities (if applicable to your location). Strong problem-solving skills and ability to handle client complaints effectively. Benefits: Competitive salary and benefits package. Opportunities for career growth and advancement. Job Type: Full-time Pay: ₹8,000.00 - ₹18,000.00 per month Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Work Location: In person
Graphic Designer - Associate NOTE:- Please apply with a Portfolio (or a link), showcasing your designing skills. Ealkay Consulting is looking for a passionate Graphic Designer who is excited to create awesomeness with the artwork communication to the real world. Experience: 1 Year Roles & Responsibilities Create and design visual appealing creatives for Social media, Ad campaigns and other offline marketing material. Increase user experience with unique layouts, vectors, typography, and brand colors. Managing multiple projects with timely delivery Ability to produce a wide variety of graphic products including logos, business cards, letter heads, flyer, brochures, booklets, bookmarks, newspaper ads, greeting cards, banners, invitation cards etc. Following brand guidelines and delivering unique creatives. Stay up-to-date with industry trends and best practices in graphic design, branding, and video editing Requirements A strong portfolio which showcases your skills Skills: ● Creative Mindset ● Confidence in your ability ● Strong communication skills Qualifications Certification from a reputed Graphic Design Institute. Experience in design software's like Adobe Photoshop Adobe Illustrator Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Kukatpally, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: CSS: 1 year (Preferred) total work: 1 year (Preferred) Design: 1 year (Preferred) Work Location: In person
Graphic Designer - Associate NOTE:- Please apply with a Portfolio (or a link), showcasing your designing skills. Ealkay Consulting is looking for a passionate Graphic Designer who is excited to create awesomeness with the artwork communication to the real world. Experience: 1 Year Roles & Responsibilities Create and design visual appealing creatives for Social media, Ad campaigns and other offline marketing material. Increase user experience with unique layouts, vectors, typography, and brand colors. Managing multiple projects with timely delivery Ability to produce a wide variety of graphic products including logos, business cards, letter heads, flyer, brochures, booklets, bookmarks, newspaper ads, greeting cards, banners, invitation cards etc. Following brand guidelines and delivering unique creatives. Stay up-to-date with industry trends and best practices in graphic design, branding, and video editing Requirements A strong portfolio which showcases your skills Skills: ● Creative Mindset ● Confidence in your ability ● Strong communication skills Qualifications Certification from a reputed Graphic Design Institute. Experience in design software's like Adobe Photoshop Adobe Illustrator Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Kukatpally, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: CSS: 1 year (Preferred) total work: 1 year (Preferred) Design: 1 year (Preferred) Work Location: In person
We are seeking a talented Content Writer & Copywriter with 1-2 years of experience to join our dynamic digital marketing agency. The ideal candidate will possess a strong ability to craft compelling content and persuasive ad copywriting across various platforms. This dual role requires expertise in creating engaging written content for digital campaigns, websites, blogs, social media, and email marketing, while also being skilled in producing high-converting copy for advertisements, landing pages, and sales funnels. The position offers a base salary along with an attractive performance-based incentive structure. Key Responsibilities: Content Writer: Write high-quality, engaging content for various digital channels, including blogs, websites, social media, email newsletters, and more. Develop informative and SEO-friendly articles, case studies, whitepapers, and eBooks that align with client goals and audience needs. Copywriting: Create persuasive, conversion-driven copy for ads, landing pages, email campaigns, and sales funnels to support client objectives and drive measurable results. Work with the design and marketing teams to ensure that copy complements visual content and enhances user experience. Client Collaboration & Strategy: Collaborate with account managers and clients to understand their brand, voice, and messaging goals. Provide creative content solutions tailored to specific marketing campaigns and client requirements. Proofreading & Editing: Ensure all content and copy are error-free, well-structured, and aligned with the client's brand voice. Edit and proofread content to maintain quality and consistency across all digital platforms. Performance Tracking & Reporting: Monitor the performance of written content and copy in terms of engagement, conversions, and other relevant KPIs. Continuously refine content strategies based on performance data and client feedback. Skills & Qualifications: Experience : 1-2 years of experience as a content writer and/or copywriter, preferably in a digital marketing or agency setting. A strong portfolio showcasing writing for websites, blogs, ads, social media, and email marketing. Skills : Exceptional writing, editing, and proofreading skills, with attention to detail. Ability to craft compelling, persuasive copy that resonates with different target audiences. Familiarity with SEO principles and keyword research tools (e.g., Google Analytics, SEMrush, Moz). Knowledge of digital marketing strategies and how to create content that supports these strategies. Creative & Strategic Thinking : Ability to generate creative ideas and develop content that supports business objectives. Strong understanding of the importance of content in the sales funnel and lead generation. Attributes : Strong communication and collaboration skills, with the ability to work with cross-functional teams. Self-motivated, proactive, and capable of meeting deadlines in a fast-paced environment. Adaptable and open to feedback for continuous improvement.