Job
Description
As an important member of the organization, you will play a crucial role in overseeing and optimizing service delivery processes. Your responsibilities will include delivering services according to the assigned scope, managing client relationships, and ensuring adherence to quality standards. You will be expected to cultivate a culture of continuous improvement by leveraging your process and technological proficiency, as well as effective communication skills to drive service excellence. Additionally, you will participate in transformation projects to ensure alignment with service delivery objectives and facilitate the proper integration of processes and technologies. Key Responsibilities: - Experience in handling a diverse team of Demand Planners - Ability to effectively manage customer communication and act as a single point of contact for issue resolutions - Proficiency in demand planning/forecasting within the FMCG sector - In-depth understanding of demand planning collaboration processes with stakeholders in sales, commercial, and other supply chain functions, including activities such as reviewing statistical models, master data, and exception-based planning - Participation in S&OP planning meetings - Management of a team of demand planners and accountability for team deliverables - Deriving SKU level forecasts through appropriate maintenance of demand history and tools - Driving Phase-in Phase-out in the forecasting process, including promotional forecasting - Utilization of statistical forecasting methods and software tools such as SAP APO or other Demand Planning tools - Experience in Promotion and Innovation forecasting processes - Proficiency in R Scripting, including exploring datasets, identifying and implementing data transformations, modeling, and visualizing the results Joining Capgemini means becoming part of a global business and technology transformation partner that helps organizations accelerate their transition to a digital and sustainable world. With a team of over 340,000 members in more than 50 countries, Capgemini has a strong heritage of over 55 years and is trusted by clients to unlock the value of technology for their business needs. The company offers end-to-end services and solutions, leveraging strengths from strategy and design to engineering, with a focus on AI, cloud, and data capabilities, along with deep industry expertise and a strong partner ecosystem. In 2023, Capgemini reported global revenues of 22.5 billion. As an important member of the organization, you will play a crucial role in overseeing and optimizing service delivery processes. Your responsibilities will include delivering services according to the assigned scope, managing client relationships, and ensuring adherence to quality standards. You will be expected to cultivate a culture of continuous improvement by leveraging your process and technological proficiency, as well as effective communication skills to drive service excellence. Additionally, you will participate in transformation projects to ensure alignment with service delivery objectives and facilitate the proper integration of processes and technologies. Key Responsibilities: - Experience in handling a diverse team of Demand Planners - Ability to effectively manage customer communication and act as a single point of contact for issue resolutions - Proficiency in demand planning/forecasting within the FMCG sector - In-depth understanding of demand planning collaboration processes with stakeholders in sales, commercial, and other supply chain functions, including activities such as reviewing statistical models, master data, and exception-based planning - Participation in S&OP planning meetings - Management of a team of demand planners and accountability for team deliverables - Deriving SKU level forecasts through appropriate maintenance of demand history and tools - Driving Phase-in Phase-out in the forecasting process, including promotional forecasting - Utilization of statistical forecasting methods and software tools such as SAP APO or other Demand Planning tools - Experience in Promotion and Innovation forecasting processes - Proficiency in R Scripting, including exploring datasets, identifying and implementing data transformations, modeling, and visualizing the results Joining Capgemini means becoming part of a global business and technology transformation partner that helps organizations accelerate their transition to a digital and sustainable world. With a team of over 340,000 members in more than 50 countries, Capgemini has a strong heritage of over 55 years and is trusted by clients to unlock the value of technology for their business needs. The company offers end-to-end services and solutions, leveraging strengths from strategy and design to engineering, with a focus on AI, cloud, and data capabilities, along with deep industry expertise and a strong partner ecosystem. In 2023, Capgemini reported global revenues of 22.5 billion.
