Make outbound calls to customers regarding overdue bills or payments. Remind customers of payment schedules and follow up until payment is received. Handle inbound calls related to billing or payment issues. Maintain accurate records of calls, payments, and customer interactions in the system. Escalate difficult or complex cases to the team leader/supervisor. Meet daily and monthly call and collection targets. Follow company compliance, data security, and quality guidelines. Job Type: Full-time Pay: ₹9,000.00 - ₹15,000.00 per month Work Location: In person
Make outbound calls to customers regarding overdue bills or payments. Remind customers of payment schedules and follow up until payment is received. Handle inbound calls related to billing or payment issues. Maintain accurate records of calls, payments, and customer interactions in the system. Escalate difficult or complex cases to the team leader/supervisor. Meet daily and monthly call and collection targets. Follow company compliance, data security, and quality guidelines. Job Type: Full-time Pay: ₹9,000.00 - ₹15,000.00 per month Work Location: In person