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5.0 - 7.0 years
7 - 14 Lacs
Bangalore Rural, Bengaluru
Hybrid
Job Title: Application Support Engineer Payments Domain Experience: 5 to 7 Years Location: Bangalore (Hybrid) Employment Type: Full-Time Shift: Rotational (Including On-Call and Weekend Support) Interview Process :- L1 Technical Discussion - Virtual (Teams) L2 Technical with managerial Discussion - Face2Face (Must) Job Description We are hiring an Application Production Support Engineer for Payments Applications . This role involves providing L2/L3 support , managing incidents, problem resolution, and ensuring business continuity for mission-critical payment systems. Key Responsibilities: Provide end-to-end production support for payment applications Handle P1/P2 incidents with proper escalation and management updates Monitor application alerts and handle user queries via email Liaise with IT infrastructure teams for system configuration and performance tuning Implement and adhere to APS processes for Incidents, Changes, Problems, and Service Requests Perform housekeeping, upgrades, backup/restore, and DR readiness activities Support security compliance activities for applications Provide on-call support on a rotational basis Technical Skills Required: Mandatory: Unix/Linux Oracle Database Java Knowledge of ITIL processes Good to Have: Dynatrace Monitoring Behavioral Skills: Excellent problem-solving and troubleshooting skills Good communication and collaboration ability Flexible to work in 24x7 rotational shifts Key Skills (Naukri Keywords): Application Support, Production Support, Payments Domain, Unix, Oracle, Java, ITIL, Incident Management, Problem Management, Change Management, Dynatrace Monitoring, DR Readiness, Banking Applications Apply Now and be a part of a dynamic support team for a leading financial organization! muthukrishnan.saminathan@kiya.ai
Posted 1 month ago
5.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: Dynatrace Monitoring. Experience: 5-8 Years.
Posted 2 months ago
5.0 - 8.0 years
6 - 10 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: Dynatrace Monitoring. Experience: 5-8 Years.
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