ART Bank Coordinator Key Roles & Responsibilities: Donor Management: Coordinate with sperm and oocyte donors. Schedule and manage donor appointments and sample collections. Ensure proper counseling, screening, and consent from donors. Documentation & Compliance: Maintain accurate records as per ART and ICMR regulations. Ensure all legal and medical documentation is complete. Coordinate with legal and compliance teams to ensure adherence to protocols. Coordination & Communication: Liaise with IVF consultants, embryologists, and counselors regarding donor cycles. Update the clinical team on donor availability and cycle progress. Communicate effectively with the ART Bank regarding sample requests and logistics. Inventory & Record Keeping: Monitor and manage cryopreserved semen and oocyte inventory. Track sample usage, expiry, and maintain inventory logs. Ensure cold chain management during sample transportation. Patient Interaction & Counseling Support: Support the counseling team during donor selection for patients. Ensure patient confidentiality and ethical handling of sensitive information. Reporting & Auditing: Prepare regular reports on donor cycles, inventory, and utilization. Assist in internal audits and external inspections. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Monday to Friday Education: Bachelor's (Preferred) Language: Bengali (Preferred) Location: Entally, Kolkata, West Bengal (Preferred) Work Location: In person

Roles and Responsibilities Managing patient calls in a timely and effective manner. Converting patient leads to customers by providing accurate information about services Understanding patient problems. Identify patient needs and guide them to visit the hospital for better diagnosis. Providing the right solutions to the patients. Keeping records of all the leads and patient conversations in the database. Desired Candidate Profile Minimum 1 year of experience as a counsellor or in healthcare educational field. As we are in women and Fertility care sector, a female candidate is prefered. Job Type: Full-time Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Entally, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Language: Hindi (Required) Bengali (Required) Work Location: In person