Dripnova Private Limited

Guest ExperienceGreet guests warmly and ensure they feel welcomed and guided through the Neighbourhood experience. Maintain strong product knowledge (food, coffee, desserts, and specials). Handle guest feedback and queries gracefully, ensuring quick resolution. Create a positive and calm floor atmosphere, even during rush hours. Operational ManagementSupervise and coordinate daily floor operations. Assign tables, manage seating flow, and ensure timely order taking and delivery. Coordinate between the service and kitchen/barista teams for smooth execution. Ensure cleanliness and table setup are maintained throughout service hours. Support billing and closing duties as required.