Job Title: Customer Care Representative Open Positions: 2 Location: Hybrid – Work from home initially, then Thane office Salary: ₹15,000/month Working Days: 6 days a week (Sunday off) About the Role We are hiring 2 highly efficient and detail-oriented Customer Care Representatives who can handle large volumes of customer communication across email and social media platforms. The ideal candidates will be proactive, empathetic, and committed to delivering exceptional customer experiences with zero margin for error . Key Responsibilities Respond to 400+ customer emails daily with accuracy and professionalism. Manage and moderate multiple Instagram and Facebook pages , including comments, messages, and inquiries. Identify and understand customer issues quickly and respond with the appropriate resolution. Escalate complex or urgent cases to the appropriate internal teams when necessary. Maintain consistency in tone, grammar, and customer handling in all communications. Ensure timely follow-ups and complete documentation of interactions. Required Skills & Qualifications 1+ year of experience in customer support, preferably in fast-paced or high-volume environments. Excellent written and verbal communication skills in English. Ability to understand customer concerns clearly and act accordingly with empathy and problem-solving attitude. Strong attention to detail and no tolerance for mistakes in responses. Proficiency in using email clients, customer service platforms (e.g., Freshdesk, Zendesk), and social media tools. Ability to multitask, manage time effectively, and stay focused during repetitive tasks. Must-Have Traits Patience, professionalism, and emotional intelligence. Ability to maintain calm under pressure and meet strict deadlines. High level of accountability and ownership of assigned tasks. Fast learner and adaptable to tools, processes, and customer needs. Perks & Benefits Work-from-home flexibility during the initial months. Office perks and additional benefits after transitioning to hybrid (Thane). Exposure to a growing brand and supportive team culture. Opportunities for growth into team. Show more Show less
As a UI/UX Mobile Application Designer, you will be responsible for designing user interfaces and experiences for mobile (iOS/Android) and hybrid apps. Your role will involve collaborating closely with developers, product managers, and stakeholders to create wireframes, prototypes, user flows, and high-fidelity mockups. It is essential to ensure that the designs meet WCAG AA accessibility standards and adhere to platform-specific design principles such as Flutter and React Native. You will be expected to provide strategic UX recommendations based on user behavior and trends, working on tight timelines with a strong sense of ownership and accountability. Conducting usability testing and gathering feedback to refine designs will be a key part of your responsibilities. Additionally, maintaining visual consistency, utilizing proper color palettes, typography, and layouts aligned with brand and UI standards is crucial. To excel in this role, you should have at least 5 years of experience in UI/UX design, preferably in mobile app design. Proficiency in industry-standard prototyping tools like Figma, Axure, InVision, and design software such as Adobe Illustrator and Adobe Photoshop is required. A strong understanding of design systems, design tokens, and component libraries, along with knowledge of interaction design, user research, and usability principles, is essential. Experience in designing for hybrid mobile applications, familiarity with WCAG 2.1 AA standards for accessibility, and exceptional visual design skills with attention to detail in typography, color theory, and spacing are also necessary qualifications. It would be advantageous to have experience in motion design, micro-interactions, or animation tools, exposure to frontend technologies, and prior experience working in startup environments. In return, you will benefit from flexible remote work for the initial months, a hybrid work option with additional perks once working from the Thane office, and the opportunity to work on impactful projects and grow with the company.,
As a skilled and passionate Flutter Developer (Mobile App Developer), you will have the opportunity to work on high-performance, visually appealing mobile applications using Flutter, React Native, and native mobile development technologies. Collaborating closely with design, product, and backend teams, you will contribute to the creation of robust and scalable mobile solutions. Your key responsibilities in this role will include designing, building, and maintaining high-performance mobile applications using Flutter, integrating APIs for cross-platform compatibility, and participating in code reviews to ensure best practices in app development. You will also be involved in optimizing application performance, managing release cycles, and taking ownership of project timelines and deliverables. To excel in this position, you should have at least 5 years of professional experience in mobile app development, strong hands-on experience with Flutter framework and Dart language, and proficiency in React Native. Additionally, knowledge of native development for both Android and iOS platforms, familiarity with state management tools, and understanding of RESTful APIs and mobile databases will be essential. While not mandatory, experience with CI/CD for mobile apps, familiarity with agile methodologies, and a passion for clean and maintainable code are considered advantageous. In return, you can expect a competitive salary with performance-based bonuses, the opportunity to work remotely initially with the flexibility of a hybrid mode later, and the chance to collaborate with a skilled design team on high-impact projects. If you are eager to contribute to the development of cutting-edge mobile applications and possess the required skills and qualifications, we encourage you to apply for this exciting Flutter Developer role.,