DRA Certified Candidate

Job Description: As a Debt Recovery Agent (DRA) at Allset Business Solutions, located in Nellore, your role will involve handling customer queries over the phone, managing debt recovery processes, and maintaining accurate records of communications. You will be required to adhere to compliance regulations and deliver exceptional service to our banking clients. Key Responsibilities: - Handle customer queries over the phone - Manage debt recovery processes - Maintain accurate records of communications - Adhere to compliance regulations - Deliver exceptional service to banking clients Qualifications: - Proficiency in Kannada, Hindi, Telugu, Tamil, English, or Malayalam - Excellent communication and interpersonal skills - Experience in debt recovery or related banking processes - Attention to detail and ability to maintain accurate records - Ability to work independently and meet deadlines - Exceptional customer service skills - DRA Certification is mandatory - Previous experience in voice process services and banking is advantageous,