Job Locations: Kumara Park & Jayanagar Key Responsibilities: Manage the Doctor’s daily calendar, appointments, meetings, and travel arrangements. Make follow-up calls for appointment reminders and missed consultations. Coordinate with clinical, nursing, diagnostics, OPD, OT, and administrative departments for smooth operations. Support OPD queue management, OT scheduling, and conference coordination. Maintain accurate and up-to-date records of patient interactions in the hospital system. Liaise with billing, lab, and clinical teams to ensure seamless patient care and service continuity. Escalate unresolved or critical patient issues promptly to the appropriate departments. Ensure professional, polite, and compassionate communication at all times. Preferred Qualification Bachelor’s degree in any discipline; preference for candidates with a BSc , Diploma in Hospital Administration , Diploma in Health Information Management , or Diploma in Front Office & Patient Services Other advantageous qualifications include: Diploma in Medical Lab Technology (DMLT) Diploma in Nursing Administration Diploma in NABH & Healthcare Quality Diploma in Healthcare IT & EMR Systems Skills Required: 6 months to 2 years of experience in a hospital, clinic, or nursing home setting. Fluency in English, Kannada, and Hindi (mandatory) . Proficiency in MS Office tools (Word, Excel, etc) & Gmail. Familiarity with hospital workflows, operational protocols, and NABH standards is an advantage. Strong organizational, coordination, and multitasking capabilities. Experience with hospital software systems and basic computer applications. Professional etiquette including courteous conduct, confidentiality, and respectful handling of patient and staff interactions. Empathy, patience, and a customer-first mindset. mail- [email protected] Contact- 9035067693 Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Kannada (Required) Hindi (Required) English (Required) Work Location: In person
