Operations Manager( Domestic ) Teleperformance (TP)

10.0 - 14.0 years

6 - 9 Lacs

chennai

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Role & responsibilities Looking for Immediate Joiners Takes complete ownership of the aligned teams performance Develops strategic & tactical plans to identify, analyse and effectively respond to client’s needs emerging trends and best practices Understands client’s processes and suggest modes of value addition Monitor adherence of Service Level Agreement (SLAs) for the designated team Tracks attrition, maintains the EWS tracker and conducts quarterly audits within the team Works with WFM/Recruitment/Clients to agree on Manpower planning Analyses Performance Metrics and Identifies process gaps and collaborates with the Client /Quality / training team to formulate solutions To be knowledgeabl...

Posted 11 hours ago

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Hiring For Domestic Bank For Kochi Location Teleperformance (TP)

0.0 - 1.0 years

2 - 3 Lacs

kochi

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Hiring for the Domestic Bank for Customer Support Executive role Location- Kochi, Kalamassery Eligibility criteria Graduation is mandatory with all the semester marksheet and provisional certificate 6 days work and 1 rotational week off Shift timing 24/7 any 9 hours for male employee which is including night rotational shift and for female employee day rotational shift timing Languages required English and Kannada fluent speaking Salary Package 20000 Take Home Interested candidates can reach out to HR- Twinkle Rana @ 9345243822

Posted 4 weeks ago

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Transactional Quality Manager//Domestic Banking Process//BPO Hiresquad

8.0 - 13.0 years

12 - 13 Lacs

Chennai

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Leading BPO in Chennai Hiring for Quality Manager Domestic Banking Process Must be a Manager Quality or tenured Deputy Manager On papers in a BPO in Domestic Banking process Over All Experience 8+ Years CTC UPTO 13LPA based on Last CTC & experience 6 Days Working LOCAL CANDIDATES PREFERED Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • Delive...

Posted 4 months ago

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Transactional Quality Manager//Domestic Banking//BPO Hiresquad

8.0 - 13.0 years

12 - 13 Lacs

Chennai

Work from Office

Leading BPO in Chennai Hiring for Quality & Manager Domestic Banking Process Must be a Manager Quality or tenured Deputy Manager On papers in a BPO in Domestic Banking process Over All Experience 8+ Years CTC UPTO 13LPA based on Last CTC & experience 6 Days Working Looking for LOCAL CANDIDATES Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • D...

Posted 4 months ago

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Hiring For Banking Support, Non voice process, Salary 24 K Take Home Ignites Human Capital

1 - 6 years

3 - 3 Lacs

Bengaluru

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HI openings for NONVOICE Banking process Only graduates can apply ANY 1 year of any experience salary :24k rational shift Required typing 35 words per minute call Nihala@7795311104 call Indu @ 7848820046

Posted 6 months ago

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