Job Title: Service Engineer Experience: Minimum 1 to 4 years Location: Ahmedabad, Delhi, Heydrabad, Kollam, and Coimbatore. Field: Service and Maintenance (including fieldwork) Company Summary: We are a leading manufacturer of laser machines with a global presence. Our machines are known for their precision and quality, and we are committed to providing excellent service to our customers. Currently, we are seeking a Service Engineer for multiple locations to assist in machine installation, maintenance, repair, and service-related tasks. Products: Fiber Laser Marking, Laser Cutting. Engraving, Laser Welding, Co2, Gold Machine & others. Job Summary: 1. As a Service Engineer, you will be responsible for machine installation, maintenance, repair, and service activities. 2. This role involves fieldwork, where you will visit customer locations to provide hands-on solutions for working with laser machines. 3. Candidate should be good in English communication, possess their own means of transportation (bike/car) 4. Conduct machine installations and ensure proper functioning according to specifications. 5. Respond promptly to customer complaints and provide timely resolutions to ensure customer satisfaction. 6. Maintain accurate records of service activities, including service reports and customer communication and working experience on using excel or software. 7. Adhere to safety protocols and guidelines during service activities Required Qualifications: Educational background in electrical engineering or a related field. Ability to provide service at customer locations and travel as required. Possession of a valid driver's license and own transportation (bike/car) for fieldwork. This is an exciting opportunity for a skilled Service Engineer to join our dynamic team and contribute to the success of our business. If you meet the above qualifications and are passionate about providing exceptional service to customers, we encourage you to apply. Show more Show less

Company Description Founded in 2015 in Ahmedabad, Gujarat, India, Dolphin Laser Machine Pvt. Ltd. is a pioneering leader in the laser technology industry. We specialize in manufacturing, wholesaling, exporting, and trading high-performance Laser Marking Machines, Laser Hallmarking Machines, Laser Engraving & Cutting Machines, and more. Each system is meticulously assembled using top-tier equipment and cutting-edge technologies that meet international quality standards. Our commitment to precision engineering ensures optimal quality, high performance, low maintenance, and long-term reliability. Additionally, we offer SS Laser Marking Job Work Service and Laser Machine Repairing Service to cater to diverse client needs. Under the visionary leadership of our Founder & CEO, Mr. Viral Antala, we consistently achieve maximum client satisfaction. Role Description This is a full-time on-site role for a Service Engineer located in Ahmedabad. The Service Engineer will be responsible for the installation, maintenance, and repair of laser machines. Daily tasks include diagnosing and troubleshooting machine issues, performing preventive maintenance, and ensuring all equipment operates at peak efficiency. The role also involves providing technical support and training to clients, ensuring their understanding and effective use of our laser machines. Qualifications Experience with installation, maintenance, and repair of laser machines or similar equipment Technical skills in diagnosing and troubleshooting mechanical and electronic issues Strong understanding of precision engineering and quality standards Excellent communication and customer service skills for client interaction and training Ability to work independently and as part of a team Relevant educational background in Engineering, Mechanical, or Electronics fields Previous experience in the laser technology or a related industry is a plus