Documentation Engineer / Technical Writer

Infosys

2 - 6 years

4 - 7 Lacs

Noida

Posted:1 month ago| Platform:

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Skills Required

Technical Writing Documentation Engineer

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities:

Participate in partnering with stakeholders and team members to produce high quality technical documentation.
Create various types of user documentation including manuals, guides, presentations and more.
Analyze complex technical systems and software and fill any gaps in existing documentation.
Obtain appropriate information from subject matter experts and establish reproducible method for generating clear and concise documentation in accordance with professional standards.
Review, analyze the contractual requirements (Customer specifications, local regulations, codes and standards) and prepare the requirement specification for the O&M Manual preparation.
Define O&MM structure for projects, that meets projects contractual obligations
Early identification of risks pertaining to projects O&MM and provide proposals for mitigation
Coordination with project stakeholders to communicate O&MM requirements and to collect input documents
Collect, compile and publish O&M Manuals in the required format and language, ensure on time delivery, within budget and quality deliverables
Review input O&M documents from format, structure and language point of view, and inform document providers for corrective actions
Interact with document providers for on time delivery and quality of their documents
Clarify and support site/Customer queries related to O&M Manuals
Ensures follow up and timely response on O&MM related issues and reaches agreements, internally and externally
Prepare lessons learnt for projects and ensure communication of them so that next projects benefit

Preferred candidate profile

Must have - Technical Writing, Epic Editor, FrameMaker

Perks and benefits

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