Job Title: Customer Support Executive Location: Mumbai Experience: 1–3 Years | Type: Full-Time Job Description: We are hiring a Customer Support Executive to handle customer queries via phone, email, or chat. The ideal candidate should have good communication skills, a problem-solving attitude, and the ability to deliver excellent customer service. Key Responsibilities: Respond to customer inquiries promptly Resolve complaints and provide accurate information Maintain records and follow up as needed Requirements: Graduate Good communication skills Basic computer knowledge Experience in customer service is a plus Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 9665438696
Job Title: UI/UX Designer Company: Docterz Health Tech Location: Mumbai Experience Required: 2 to 5 Years Job Type: Full-Time About Us: Docterz Health Tech is a fast-growing, doctor-led health technology company on a mission to revolutionize the Indian OPD system. We build intuitive, data-driven, and scalable solutions to streamline clinic operations and enhance the overall healthcare experience for doctors and patients. Job Summary: We are looking for a passionate and creative UI/UX Designer to join our product team. The ideal candidate will be responsible for designing intuitive, user-friendly interfaces that align with the needs of healthcare professionals. You will play a key role in shaping user experience across our web and mobile applications. Key Responsibilities: Collaborate with product managers, developers, and stakeholders to define and implement innovative solutions for product direction, visuals, and experience. Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences. Design UI elements and tools such as navigation menus, search boxes, tabs, and widgets for mobile and web applications. Conduct user research, usability testing, and gather feedback to enhance the user experience. Ensure the design is consistent with Docterz’s brand guidelines and visual language. Continuously iterate and improve existing features based on user data and feedback. Stay updated on industry trends and emerging technologies. Requirements: 2–5 years of proven experience as a UI/UX Designer or similar role. Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, or similar. Strong portfolio showcasing user-centered design solutions for web and mobile platforms. Understanding of basic front-end languages: HTML5, CSS3, JavaScript (a plus). Excellent communication skills and ability to clearly present design ideas. Experience designing in agile product environments is a plus. Knowledge of design systems and accessibility best practices. Why Join Us? Work with a passionate team of doctors, engineers, and data scientists. Make a real-world impact on India's healthcare system. Flexible and collaborative startup culture. Opportunity to innovate and take ownership of your designs. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Work Location: In person
JD - Inside Sales Executive About Docterz.in Growing at 200% annually, Docterz is a “Product & Engineering Company '' created by a team of established doctors, engineers, and data scientists who work on creating niche health-tech products. It helps technology deliver financial and clinical benefits to a hospital, both tangible and intangible,based on data analytics. Also, an international magazine "Beyond Exclamation '' profiles exemplary work done in a particular space as Top 10 EMR disruptors globally. About the job: Inside sales Executive is a position which is the backbone and driving force of ourcompany. The best part of this job is that your leads are THE DOCTORS, so no hustle of talking to under qualified leads. As a Inside Sales Executive , your task is to: Make outbound calls to potential customers and introduce our products or services. Provide information and answer questions about our products or services. Identify, qualify and close sales leads. Maintain a database of potential customers and update customer information. Achieve individual and team sales targets. Benefits : •Competitive salary and unlimited incentives. •Training and ongoing professional development opportunities. •Friendly and supportive work environment. •Employee engagement activities every second Saturday. •Early promotion opportunities •Paid time off and holidays. Qualifications: •Our company believes to give equal opportunities to every one. Your interview will be the deciding factor. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time Work Location: In person Speak with the employer +91 9665438696
Position: Customer Support Executive Company: Docterz Health-Tech Pvt. Ltd. Location: Mumbai Experience: Minimum 1 year in customer support Qualification: Graduate About Us: Docterz Health Tech is a fast-growing health-tech startup led by doctors, engineers, and data scientists, focused on building cutting-edge OPD software and digital solutions for medical professionals. Key Responsibilities: Handle inbound and outbound calls with doctors and clinic staff Resolve queries related to our OPD software and services Provide onboarding support and training to new doctor clients Document and escalate technical issues to the relevant teams Follow up on pending queries and ensure timely resolution Maintain high customer satisfaction and build strong relationships with doctors Skills Required: Strong verbal and written communication skills Tech-savvy with the ability to understand and explain software features Prior experience in healthcare/health-tech support preferred Patience, empathy, and ability to deal with busy medical professionals Proficiency in MS Office and CRM tools Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person
JD - Inside Sales Executive About Docterz.in Growing at 200% annually, Docterz is a “Product & Engineering Company '' created by a team of established doctors, engineers, and data scientists who work on creating niche health-tech products. It helps technology deliver financial and clinical benefits to a hospital, both tangible and intangible, based on data analytics. Also, an international magazine "Beyond Exclamation '' profiles exemplary work done in a particular space as Top 10 EMR disruptors globally. About the job: Business Development Executive is a position which is the backbone and driving force of ourcompany. The best part of this job is that your leads are THE DOCTORS, so no hustle of talking to under qualified leads. As a Business Development Executive , your task is to: Make outbound calls to potential customers and introduce our products or services. Provide information and answer questions about our products or services. Identify, qualify and close sales leads. Maintain a database of potential customers and update customer information. Achieve individual and team sales targets. Benefits: •Competitive salary and unlimited incentives. •Training and ongoing professional development opportunities. •Friendly and supportive work environment. •Employee engagement activities every second Saturday. •Early promotion opportunities •Paid time off and holidays. Qualifications : •Our company believes to give equal opportunities to every one. Your interview will be the deciding factor. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Paid sick time Work Location: In person Speak with the employer +91 9665438696
Position: Customer Support Executive Company: Docterz Health-Tech Pvt. Ltd. Location: Mumbai Experience: Minimum 1 year in customer support Qualification: Graduate About Us: Docterz Health Tech is a fast-growing health-tech startup led by doctors, engineers, and data scientists, focused on building cutting-edge OPD software and digital solutions for medical professionals. Key Responsibilities: Handle inbound and outbound calls with doctors and clinic staff Resolve queries related to our OPD software and services Provide onboarding support and training to new doctor clients Document and escalate technical issues to the relevant teams Follow up on pending queries and ensure timely resolution Maintain high customer satisfaction and build strong relationships with doctors Skills Required: Strong verbal and written communication skills Tech-savvy with the ability to understand and explain software features Prior experience in healthcare/health-tech support preferred Patience, empathy, and ability to deal with busy medical professionals Proficiency in MS Office and CRM tools Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person
Job Title: Meta Integration Expert Experience: Minimum 2–3 years of relevant experience Employment Type: Full-time About the Role We are seeking a highly skilled Meta Integration Expert to lead the development, integration, and optimization of solutions across Meta platforms — Facebook, Instagram, and WhatsApp . The ideal candidate will have hands-on experience with Meta APIs, automation workflows, and bot integrations to drive lead generation, customer engagement, and process efficiency. Key Responsibilities Integrate and manage Meta APIs (Facebook Graph API, Instagram Graph API, WhatsApp Business API). Develop and maintain Meta Bots for customer interaction, lead qualification, and support. Configure and optimize Meta Business Suite , Ads Manager, and audience targeting. Collaborate with marketing and product teams to automate lead capture and data flow into CRM/ERP systems. Ensure compliance with Meta platform policies and data privacy regulations. Troubleshoot integration issues and maintain documentation for workflows. Monitor and analyze performance metrics to enhance engagement and conversion rates. Required Skills & Qualifications Strong knowledge of Meta API architecture and Webhook integrations . Hands-on experience with bot platforms (ManyChat, Dialogflow, Botpress, or similar). Proficiency in Node.js, Python, PHP, or similar backend technologies for API development. Familiarity with cloud services (AWS, Azure, or GCP) for deployment and scaling. Understanding of digital marketing funnels and lead nurturing strategies . Strong problem-solving and debugging skills. Preferred Qualifications Experience in e-commerce, communication, or marketing automation sectors . Knowledge of payment gateway integration within Meta platforms. Certifications in Meta Blueprint or related technologies. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Paid sick time Work Location: In person
Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats Resolve customer issues, complaints, and queries promptly Provide accurate product/service information Maintain customer records and update CRM systems Follow up with customers to ensure their issues are resolved Coordinate with internal teams to provide seamless service Collect and report customer feedback for service improvement Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person
Position: Customer Support Executive Company: Docterz Health-Tech Pvt. Ltd. Location: Mumbai Experience: Minimum 1 year in customer support Qualification: Graduate About Us: Docterz Health Tech is a fast-growing health-tech startup led by doctors, engineers, and data scientists, focused on building cutting-edge OPD software and digital solutions for medical professionals. Key Responsibilities: Handle inbound and outbound calls with doctors and clinic staff Resolve queries related to our OPD software and services Provide onboarding support and training to new doctor clients Document and escalate technical issues to the relevant teams Follow up on pending queries and ensure timely resolution Maintain high customer satisfaction and build strong relationships with doctors Skills Required: Strong verbal and written communication skills Tech-savvy with the ability to understand and explain software features Prior experience in healthcare/health-tech support preferred Patience, empathy, and ability to deal with busy medical professionals Proficiency in MS Office and CRM tools Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person
Position: Customer Support Executive Company: Docterz Health-Tech Pvt. Ltd. Location: Mumbai Experience: Minimum 1 year in customer support Qualification: Graduate About Us: Docterz Health Tech is a fast-growing health-tech startup led by doctors, engineers, and data scientists, focused on building cutting-edge OPD software and digital solutions for medical professionals. Key Responsibilities: Handle inbound and outbound calls with doctors and clinic staff Resolve queries related to our OPD software and services Provide onboarding support and training to new doctor clients Document and escalate technical issues to the relevant teams Follow up on pending queries and ensure timely resolution Maintain high customer satisfaction and build strong relationships with doctors Skills Required: Strong verbal and written communication skills Tech-savvy with the ability to understand and explain software features Prior experience in healthcare/health-tech support preferred Patience, empathy, and ability to deal with busy medical professionals Proficiency in MS Office and CRM tools Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person
Job Title: Data Analytics & Business Intelligence Specialist Location: Andheri, Mumbai Experience: 1 to 3 years Company Name - Docterz Health Tech Key Responsibilities: Collect, clean, and analyze large datasets to identify trends, patterns, and insights. Develop, design, and maintain BI dashboards and reports (Power BI/Tableau/Looker). Work with stakeholders to understand business needs and translate them into analytical solutions. Perform descriptive, diagnostic, predictive, and prescriptive analytics to support decision-making. Build automated reports and visualization tools for business teams. Ensure data accuracy, integrity, and governance across reporting platforms. Collaborate with cross-functional teams ( Product, Sales, Marketing, Finance ) for performance tracking. Use advanced statistical methods and tools ( SQL, Python, R, Excel ) for deep analysis. Provide actionable recommendations to improve operational efficiency and business growth. Required Skills & Qualifications: Bachelor’s/Master’s degree in Data Analytics, Statistics, Computer Science, or related field . 1–3 years of proven experience in Data Analytics or BI roles . Strong hands-on experience with BI tools (Power BI, Tableau, QlikView, Looker, etc.). Strong knowledge of SQL and relational databases (MySQL, PostgreSQL, MS SQL Server). Proficiency in data analysis tools (Python, R, Excel, SAS). Excellent understanding of ETL processes, data warehousing, and reporting . Strong analytical mindset with high attention to detail. Ability to communicate insights effectively to both technical and non-technical audiences. Knowledge of cloud platforms (AWS, Azure, GCP) is a plus. Preferred Skills (Good to Have): Experience in machine learning models for predictive analytics. Understanding of business domains (Finance, Marketing, Operations). Knowledge of APIs and data integration techniques . Experience with big data platforms . Why Join Docterz Health Tech? Be part of a high-growth health-tech startup disrupting the healthcare ecosystem. Work with a team of doctors, engineers, and data scientists solving real-world problems. Opportunity to innovate, experiment, and grow your career in data & BI. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person
As a Customer Support Executive at Docterz Health-Tech Pvt. Ltd., located in Mumbai, you will be responsible for handling inbound and outbound calls with doctors and clinic staff. Your primary duties will include resolving queries related to the OPD software and services provided by the company, offering onboarding support and training to new doctor clients, as well as documenting and escalating technical issues to the relevant teams. Additionally, you will be expected to follow up on pending queries to ensure timely resolution, maintain high customer satisfaction levels, and build strong relationships with doctors. To excel in this role, you must possess strong verbal and written communication skills, be tech-savvy with the ability to understand and explain software features, and have prior experience in healthcare or health-tech support. Furthermore, you should demonstrate patience, empathy, and the ability to effectively engage with busy medical professionals. Proficiency in MS Office and CRM tools is essential for success in this position. This is a full-time, permanent role suitable for individuals with a minimum of 1 year of experience in customer support and a graduate degree. The company offers paid sick time, paid time off, and the opportunity to work in person at the designated work location. Join our fast-growing health-tech startup and be a part of a dynamic team of doctors, engineers, and data scientists dedicated to developing cutting-edge solutions for medical professionals.,
Customer Support Executive Location - Mumbai ( Andheri ) Job Summary: We are looking for a Customer Support Executive to handle customer queries, provide accurate information, and ensure customer satisfaction through timely resolution. Key Responsibilities: Handle inbound & outbound calls, emails, and chats. Resolve customer issues efficiently and professionally. Maintain records of customer interactions. Coordinate with internal teams for escalations. Ensure high levels of customer satisfaction. Requirements: Graduate with good communication skills. Proficiency in English (regional language is a plus). Basic computer knowledge. Customer-focused with problem-solving ability. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Work Location: In person Speak with the employer +91 9665438696
Job Title: Customer Support Executive Location - Mumbai ( Andheri ) Job Summary: We are looking for a Customer Support Executive to handle customer queries, provide accurate information, and ensure customer satisfaction through timely resolution. Key Responsibilities: Handle inbound & outbound calls, emails, and chats. Resolve customer issues efficiently and professionally. Maintain records of customer interactions. Coordinate with internal teams for escalations. Ensure high levels of customer satisfaction. Requirements: Graduate with good communication skills. Proficiency in English (regional language is a plus). Basic computer knowledge. Customer-focused with problem-solving ability. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person Speak with the employer +91 9665438696
Job Description – Operations Support Executive Company: Docterz Health Tech Experience: 1–3 years Location: Andheri Mumbai About the Role We are looking for an Operations Support Executive to ensure smooth day-to-day functioning of our business processes. The role involves coordinating with different teams, maintaining records, troubleshooting operational issues, and supporting overall efficiency. Key Responsibilities Monitor and support daily business operations to ensure seamless workflow. Coordinate with customer support, and technical teams to resolve issues quickly. Maintain reports, trackers, and operational documentation. Assist in implementation of new processes, SOPs, and compliance requirements. Identify gaps in operations and suggest process improvements. Handle escalations and ensure timely resolution. Support management in data collection, analysis, and reporting. Requirements Bachelor’s degree (preferred: Business, Commerce, Operations, or related field). 1–2 years of experience in operations / administration / support. Strong communication and problem-solving skills. Proficiency in MS Office / Google Workspace. Ability to multitask, prioritize, and work under pressure. What We Offer Opportunity to work in a fast-growing health-tech startup. Exposure to cross-functional operations. Growth-oriented environment with learning opportunities. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person Speak with the employer +91 73043 28027
Job Title: Customer Support Executive Location - Mumbai ( Andheri ) Job Summary: We are looking for a Customer Support Executive to handle customer queries, provide accurate information, and ensure customer satisfaction through timely resolution. Key Responsibilities: Handle inbound & outbound calls, emails, and chats. Resolve customer issues efficiently and professionally. Maintain records of customer interactions. Coordinate with internal teams for escalations. Ensure high levels of customer satisfaction. Requirements: Graduate with good communication skills. Proficiency in English (regional language is a plus). Basic computer knowledge. Customer-focused with problem-solving ability. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person