Company Description DOCS MD RCM Healthcare Outsourcing Partners provides direct outsourcing services for hospitals, medical, dental, vision, and audiology in the USA, UK, UAE, and Australia. Our special projects and revenue cycle management (RCM) are supported by our partners in India, Sri Lanka, Indonesia, Philippines, and Vietnam. We aim to deliver high-quality outsourcing solutions to improve healthcare operations across the globe. Role Description This is a full-time, on-site role for a Senior Analyst - Website & Domain Development located in Chennai. The Senior Analyst will be responsible for the development, maintenance, and optimization of websites and domains. Daily tasks include managing web projects, performing domain management, conducting SEO analysis, and collaborating with cross-functional teams to ensure website performance and user experience. This role requires a focus on achieving business goals and aligning web strategy with company objectives. Qualifications Expertise in website development, web maintenance, and domain management Experience with SEO analysis, digital marketing, and web analytics tools Strong project management skills and the ability to manage multiple projects Excellent problem-solving skills and attention to detail Proficiency in web technologies such as HTML, CSS, JavaScript, and content management systems Strong communication and collaboration skills Ability to work on-site in Chennai Bachelor's degree in Computer Science, Information Technology, or related field Experience in the healthcare industry is a plus
Company Description DOCS MD RCM Healthcare Outsourcing Partners collaborates with organizations across the USA, UK, UAE, and Australia, specializing in services for hospitals, medical practices, dental clinics, vision care, and audiology. The company focuses on providing support for RCM (Revenue Cycle Management) and special healthcare projects. With strong outsourcing partnerships in India, Sri Lanka, Indonesia, Philippines, and Vietnam, DOCS MD RCM ensures efficient and high-quality services to meet client needs. Role Description 🔹Medical & Dental AR Specialist (5+ Years Experience) 📌 Accounts Receivable Management Manage the full AR cycle for medical and dental claims, ensuring accurate and timely follow-up. Monitor outstanding balances and maintain AR aging reports within targeted benchmarks. Identify, analyze, and resolve claim denials, rejections, and underpayments. 📌 Claims Processing & Follow-Up Perform daily follow-up with insurance carriers, payers, and TPAs to expedite claim resolution. Resubmit corrected claims, appeal denied claims, and track claim status until reimbursement is received. Ensure compliance with payer-specific billing rules, CDT/CPT codes, modifiers, and coverage guidelines. 📌 Insurance Verification & Eligibility Verify patient insurance benefits, coverage limitations, deductibles, and co-pays for medical and dental services. Collaborate with front-desk teams to resolve eligibility gaps and documentation issues. 📌 Payment Posting & Adjustments Post insurance and patient payments accurately into the billing system. Review EOBs/ERAs to apply adjustments, write-offs, and reconcile discrepancies. Maintain 100% accuracy in payment posting and balance matching. 📌 Denial Management Conduct root-cause analysis on recurring denials and implement preventive strategies. Prepare and submit timely appeals with proper supporting documentation. Work closely with providers, coders, and billing teams to minimize future denials. 📌 Patient Communication Assist in resolving patient billing inquiries in a professional and compassionate manner. Educate patients regarding insurance balances, statements, and payment options (as needed). 📌 Reporting & Documentation Maintain detailed records of all claim activities, payer communications, and status updates. Generate weekly and monthly AR performance reports to management. Track KPIs such as Days in AR, First-Pass Resolution Rate, Denial Rate, and Monthly Collections. 📌 Compliance & Quality Control Ensure adherence to HIPAA, coding standards, and compliance guidelines. Stay updated on changes in insurance policies, payer rules, CDT/CPT updates, and reimbursement trends. Identify process gaps and recommend improvements to increase AR efficiency.