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1.0 - 3.0 years
0 - 3 Lacs
gurugram
Work from Office
Experience : 1-3 years in payment gateway operations or a related field Key Responsibilities: Chargeback Management : Handle and process chargebacks, retrieval requests, and dispute cases in compliance with card network regulations (Visa, MasterCard, AmEx, etc.). Investigate chargeback claims by reviewing transaction data, customer communication, and supporting documents. Analysis & Reporting : Analyze chargeback trends to identify fraud patterns or operational loopholes. Generate regular reports on chargeback performance, win rates, and root cause analysis. Collaboration : Work closely with merchants, banks, and internal teams (Fraud, Customer Support, etc.) to resolve disputes efficiently....
Posted Date not available
1.0 - 6.0 years
3 - 4 Lacs
mumbai
Work from Office
3. Fraud (chat) banking exp mandate + fraud and dispute knowledge Graduate with 6 months exp required 5 days working with any 2 week off Rotational shift Good communication Perks and benefits Salary - 28k in-hand+ incentives
Posted Date not available
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