Director - US Healthcare Operation

Director

Key Responsibilities

• Operational Leadership:

  Lead all facets of the Healthcare RCM operations business, focusing on the seamless execution of processes and a greater focus on client satisfaction and relationship building.

• Strategic Planning:

  Contribute to short and long-term organizational planning and strategy as a member of the management team. Participate in business expansion and development activities.

• Client & Service Management:

  Define and monitor OLAs in accordance with client SLAs to ensure satisfaction is met or exceeded. Manage communication, escalations, risks, and issues.

• Financial Management:

  Oversee

  cost, budgeting, forecasting, and P&L management

  . Drive sustained margin growth on a year-on-year basis.

• Team & People Management:

  Manage large teams of professionals. Maintain and improve the pyramid structure. Exhibit excellent delegation, negotiation, and people management skills.

• Quality & Improvement:

  Drive continuous service improvements and maintain high-quality standards. Drive initiatives that contribute to long-term operational excellence.

• Transition & Planning:

  Lead transition management, plan workload for service management and projects, and review monthly reports to enhance project performance.

• Policy & Culture:

  Support in establishing policies across various levels of operations to promote the company's culture and vision.

Job Requirements

• Strong experience in Operations, preferably within the

  US Healthcare industry

  .
• Familiarity with

  Revenue Cycle Management (Provider) operations

  .
• Experience in managing

  large teams of professionals

  .
• Excellent communication, interpersonal, delegation, and negotiation skills.
• Proven ability to build consensus and commitment for achieving an organization's vision.

How to Apply

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