Company Overview Digiversal is a leading EdTech company with a strong presence in the industry, now expanding its digital marketing services. We specialize in providing innovative digital solutions, helping brands enhance their online visibility, and driving business growth through strategic marketing initiatives. Position: Academic Research Writer Experience: Open to Freshers and Experienced Candidates Location: 2nd Floor, C-22, Sector-6, Noida, UP-201301 Employment Type: Full-time/ Consultant/ Freelance Who Can Apply? Graduates, Postgraduates, and PhD scholars in any academic field are eligible to apply for the position of Academic Research Mentor. We are seeking academic professionals who can utilize their subject matter expertise to guide international university students, helping them comprehend their curriculum and excel in their coursework with a deep understanding of learning outcomes. Key Responsibilities: (1) Academic Mentoring Provide doubt-clearing sessions to address student queries related to their coursework. Assist students in exam preparation by clarifying core concepts. Grade student assignments and tests, helping them improve research and writing skills. Evaluate student progress and offer regular feedback for improvement. (2) Online Tutoring Deliver online tutoring sessions for international university students across various subjects. Conduct individual or group tutorials in a virtual learning environment (VLE). Develop and present video lectures on specialized academic topics. (3) Academic Research Assistance Guide students on research methods and analysis to help them complete their research papers. Proofread and review students’ research papers, offering guidance on enhancements. Develop sample research papers for students to use as references when completing assignments. Required Skills & Competencies Excellent oral and written communication skills in English. Strong subject matter expertise in the chosen academic field. Advanced research and analytical skills. Passion for academic research and writing. Willingness to learn and adapt to new subject areas and skill sets. Preferred Academic Background: We are looking for candidates from the following domains with respective qualifications: Public Health / Hospital Administration / Healthcare and Hospital Management Nursing/Medicine: M.Sc. in Nursing / BDS / MDS / MBBS Accounting & Finance: CA / CFA / CPA / CS / B.Com / M.Com / MBA (Finance) Why Join Digiversal? Opportunity to work in a dynamic and growing EdTech environment. Engage with international students and enhance their academic success. Competitive salary and incentives. Exposure to global academic standards and research methodologies. If you are passionate about academic mentoring and research, we invite you to be part of our team! Show more Show less
Company Overview: Digiversal combines education and business expertise to deliver holistic solutions that drive success. Our EdTech services enhance learning outcomes through academic mentorship, personalized tutoring, and structured study support. We manage one of the largest free digital libraries of study resources and leverage tech innovation to connect international university students with the right tutors and study material. Our mission is to make education work for everyone by fostering curiosity and delivering a responsive, inquiry-based pedagogical approach. Position: Sales and Customer Support Executive Experience : 1-2 Years; Location: Noida, UP Employment Type: Full-time, Rotational Shifts Role Overview: As a Sales and Customer Support Executive, you will be responsible for engaging with clients and Academic Mentors, handling inquiries, and providing solutions through voice (phone calls) and non-voice (email, live chat, WhatsApp, and social media) support. Your role will be pivotal in managing the customer journey, driving sales conversions, and ensuring a seamless customer experience. Key Responsibilities: ● Interact with clients and mentors via phone, email, live chat, WhatsApp, and social media messages. ● Own the sales process from lead generation to closure, ensuring customer satisfaction and retention. ● Effectively communicate service offerings, product USPs, and operational guidelines to potential clients. ● Identify customer needs and provide tailored solutions, contributing to revenue growth. ● Resolve customer issues efficiently, escalate unresolved concerns, and follow up on pending queries. ● Maintain a collaborative approach with internal teams to ensure smooth operations. ● Work in a 24/7 dynamic environment with flexible shift schedules. ● Ensure data accuracy and maintain comprehensive records of customer interactions. Required Skills & Competencies: ● Excellent communication skills in English (preference for Australia/UK accent proficiency). ● Strong interpersonal and analytical skills. ● Proficiency in typing (high speed and accuracy required for live chat support). ● Ability to work under pressure and meet tight deadlines. ● Effective multitasking and time management capabilities. ● Strong problem-solving skills with a customer-centric approach. ● Proficiency in CRM tools and Microsoft Office Suite is an added advantage. Educational Qualifications: ● Graduate from a reputed institution (any discipline). ● MBA or a Masters degree in a specialized subject is an added advantage. ● 0-2 years of experience in international client handling (voice and non-voice support). ● A background in Management/Medical Science/ Finance/accounting or engineering is beneficial but not mandatory. Why Join Digiversal? ● Dynamic and growth-oriented work environment. ● Opportunity to work with international clients. ● Learning and development opportunities. ● Competitive salary and incentives. ● Exposure to the fast-growing EdTech and business solutions domain. Show more Show less
Company Overview: Digiversal is a leading EdTech company with a strong presence in the industry, now expanding its digital marketing services. We specialize in providing innovative digital solutions, helping brands enhance their online visibility, and driving business growth through strategic marketing initiatives. Position: Sales and Customer Support Executive Experience: 0-1 Years Location: Noida, UP Employment Type: Full-time, Rotational Shifts Role Overview: As a Sales and Customer Support Executive, you will be responsible for engaging with clients and Academic Mentors, handling inquiries, and providing solutions through voice (phone calls) and non-voice (email, live chat, WhatsApp, and social media) support. Your role will be pivotal in managing the customer journey, driving sales conversions, and ensuring a seamless customer experience. Key Responsibilities: Interact with clients and mentors via phone, email, live chat, WhatsApp, and social media messages. Own the sales process from lead generation to closure, ensuring customer satisfaction and retention. Effectively communicate service offerings, product USPs, and operational guidelines to potential clients. Identify customer needs and provide tailored solutions, contributing to revenue growth. Resolve customer issues efficiently, escalate unresolved concerns, and follow up on pending queries. Maintain a collaborative approach with internal teams to ensure smooth operations. Work in a 24/7 dynamic environment with flexible shift schedules. Ensure data accuracy and maintain comprehensive records of customer interactions. Required Skills & Competencies: Excellent communication skills in English (preference for Australia/UK accent proficiency). Strong interpersonal and analytical skills. Proficiency in typing (high speed and accuracy required for live chat support). Ability to work under pressure and meet tight deadlines. Effective multitasking and time management capabilities. Strong problem-solving skills with a customer-centric approach. Proficiency in CRM tools and Microsoft Office Suite is an added advantage. Educational Qualifications: Graduate from a reputed institution (any discipline) MBA or a Masters degree in a specialized subject is an added advantage. 0-1 years of experience in international client handling (voice and non-voice support). A background in Management/Medical Science/ Finance/accounting or engineering is beneficial but not mandatory. Why Join Digiversal? Dynamic and growth-oriented work environment. Opportunity to work with international clients. Learning and development opportunities. Competitive salary and incentives. Exposure to the fast-growing EdTech and business solutions domain. Salary Range:- Rs.20000-Rs.30000 per month (based on interview) If you are passionate about customer engagement, sales, and providing top-notch support, we invite you to be part of our team! Show more Show less
Company Overview: Digiversal is a leading EdTech company with a strong presence in the industry, now expanding its digital marketing services. We specialize in providing innovative digital solutions, helping brands enhance their online visibility, and driving business growth through strategic marketing initiatives. Position: Sales and Customer Support Executive Experience: 0-1 Years Location: Noida, UP Employment Type: Full-time, Rotational Shifts Role Overview: As a Sales and Customer Support Executive, you will be responsible for engaging with clients and Academic Mentors, handling inquiries, and providing solutions through voice (phone calls) and non-voice (email, live chat, WhatsApp, and social media) support. Your role will be pivotal in managing the customer journey, driving sales conversions, and ensuring a seamless customer experience. Key Responsibilities: Interact with clients and mentors via phone, email, live chat, WhatsApp, and social media messages. Own the sales process from lead generation to closure, ensuring customer satisfaction and retention. Effectively communicate service offerings, product USPs, and operational guidelines to potential clients. Identify customer needs and provide tailored solutions, contributing to revenue growth. Resolve customer issues efficiently, escalate unresolved concerns, and follow up on pending queries. Maintain a collaborative approach with internal teams to ensure smooth operations. Work in a 24/7 dynamic environment with flexible shift schedules. Ensure data accuracy and maintain comprehensive records of customer interactions. Required Skills & Competencies: Excellent communication skills in English (preference for Australia/UK accent proficiency). Strong interpersonal and analytical skills. Proficiency in typing (high speed and accuracy required for live chat support). Ability to work under pressure and meet tight deadlines. Effective multitasking and time management capabilities. Strong problem-solving skills with a customer-centric approach. Proficiency in CRM tools and Microsoft Office Suite is an added advantage. Educational Qualifications: Graduate from a reputed institution (any discipline) MBA or a Masters degree in a specialized subject is an added advantage. 0-1 years of experience in international client handling (voice and non-voice support). A background in Management/Medical Science/ Finance/accounting or engineering is beneficial but not mandatory. Why Join Digiversal? Dynamic and growth-oriented work environment. Opportunity to work with international clients. Learning and development opportunities. Competitive salary and incentives. Exposure to the fast-growing EdTech and business solutions domain. If you are passionate about customer engagement, sales, and providing top-notch support, we invite you to be part of our team!
Company Overview: Digiversal combines education and business expertise to deliver holistic solutions that drive success. Our EdTech services enhance learning outcomes through academic mentorship, personalized tutoring, and structured study support. We manage one of the largest free digital libraries of study resources and leverage tech innovation to connect international university students with the right tutors and study material. Our mission is to make education work for everyone by fostering curiosity and delivering a responsive, inquiry-based pedagogical approach. Position: Sales and Customer Support Executive Location: Noida, UP Employment Type: Full-time, Rotational Shifts Role Overview: As a Sales and Customer Support Executive, you will be responsible for engaging with clients and Academic Mentors, handling inquiries, and providing solutions through voice (phone calls) and non-voice (email, live chat, WhatsApp, and social media) support. Your role will be pivotal in managing the customer journey, driving sales conversions, and ensuring a seamless customer experience. Key Responsibilities: ● Interact with clients and mentors via phone, email, live chat, WhatsApp, and social media messages. ● Own the sales process from lead generation to closure, ensuring customer satisfaction and retention. ● Effectively communicate service offerings, product USPs, and operational guidelines to potential clients. ● Identify customer needs and provide tailored solutions, contributing to revenue growth. ● Resolve customer issues efficiently, escalate unresolved concerns, and follow up on pending queries. ● Maintain a collaborative approach with internal teams to ensure smooth operations. ● Work in a 24/7 dynamic environment with flexible shift schedules. ● Ensure data accuracy and maintain comprehensive records of customer interactions. Required Skills & Competencies: ● Excellent communication skills in English (preference for Australia/UK accent proficiency). ● Strong interpersonal and analytical skills. ● Proficiency in typing (high speed and accuracy required for live chat support). ● Ability to work under pressure and meet tight deadlines. ● Effective multitasking and time management capabilities. ● Strong problem-solving skills with a customer-centric approach. ● Proficiency in CRM tools and Microsoft Office Suite is an added advantage. Educational Qualifications: ● Graduate from a reputed institution (any discipline). ● MBA or a Masters degree in a specialized subject is an added advantage. ● Experience in international client handling (voice and non-voice support). ● A background in Management/Medical Science/ Finance/accounting or engineering is beneficial but not mandatory. Why Join Digiversal? ● Dynamic and growth-oriented work environment. ● Opportunity to work with international clients. ● Learning and development opportunities. ● Competitive salary and incentives. ● Exposure to the fast-growing EdTech and business solutions domain.