Digital Content Management Specialist

 About The Role  

Skill required: Marketing Operations - Content management

Designation: Digital Content Management Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization.

What are we looking for? Ability to work independently and collaboratively with cross-functional teams.Understands the importance of content quality for digital shelf visibility and conversion.Follows client-specific processes, content SLAs, and governance models.Participates in team reviews and communicates status updates clearly and proactively.Strong attention to detail and accuracy.Good understanding of eCommerce platforms (Amazon, Walmart, Nykaa, Flipkart, etc.) and their content guidelines.Familiarity with syndication platforms or PIM tools (Salsify, Syndigo, Alkemics, STEP, Informatica, etc.) is a plus.Strong command of MS Excel and ability to manage trackers; MS Access is a plus.Ability to handle multiple tasks and tight deadlines in a high-pressure environment.Clear written and verbal communication skills.Highly organized, self-motivated, and dependable.Open to working from the office in rotational or fixed shifts.

Roles and Responsibilities: Upload, manage, and validate digital product content across eCommerce platforms, retailer portals, or Product Information Management (PIM) systems.Collaborate with creative, copywriting, and brand teams to ensure content alignment and readiness.Conduct quality checks and validations to ensure content accuracy on retailer websites post-publish.Map product attributes based on retailer-specific requirements and support channel-specific formatting.Track and log status updates, content publishing progress, and exceptions using Excel trackers or internal tools.Ensure consistency with brand tone, visual standards, and retailer specifications across categories.Document and update workflow processes, SOPs, and operational guides as needed.Identify content gaps, publish errors, or workflow inefficiencies and escalate appropriately.Handle high volumes of content tasks with a strong focus on accuracy and turnaround time (TAT).Lead team of ecommerce specialist and provide SME support
 Qualification 
Any Graduation