Diadem Technologies is an ISO 27001 Certified Cloud Service Provider , providing managed IAAS, PAAS and DRaaS services for clients across the globe. Since 2000 , we are internally funded with a strong focus on providing our managed and scalable solutions to several clients, especially SMEs . We have an open position for a Windows System Administrator to work from our Kolkata HO as per the below-defined responsibilities. Job Description We have an open position for a Windows System Administrator to work from our Kolkata HO as per the below-defined responsibilities. Responsibilities and Duties Monitors and maintains Windows Server OS and additional server components, including but not limited to IIS, SMTP Services, Active Directory, SQL Server, and ASP.net hosted applications. Familiar with networking concepts like NAT, VLAN and OS networking Working knowledge with any Email Server and supported clients (Outlook, WebApp, etc.) and mail concepts (IMAP, SMTP, etc.) Good understanding of IIS 7 / 8, SSL concepts, IIS load balancing, application pool management, ASP.net troubleshooting. Familiar with MS SQL Server Administration and its key features (installation, DB/user creation, DB backups and restore. Applies patches to major subsystems and services, roles, and filesystem components within a Windows Systems environment. Familiar with PowerShell or Command Shell commands. Monitors and reviews system logs and detects and troubleshoots problems. Documentation of troubleshooting activity and service implementation. Can work remotely to provide 24x7 support on critical systems. Establishes and maintains suitable resource and performance monitoring on all systems. Provides technical support and customer service directly to end-users through the ticketing system and periodically through screen sharing. Virtualisation on HyperV / Vmware or Virtualbox solutions Requirements At least 2+ years of Windows Server 2016/2019 OS management. Hands-on Windows OS setup and management experience. Experience in effective communication and collaborating in a team environment Experience providing technical support in a customer service role. Experience writing technical documentation for a technical audience Able to respond and troubleshoot during off-hours in a 24x7 environment. Completion of at least one Microsoft Certification (MCP, MCSE, MCTS, MCITP) is desirable. Benefits In-depth training on Windows Server, IIS, Email hosting and MSSQL Server. Private Cloud managemen t with Windows 2016 / 2019, HyperV and SCVMM Backup management with Veeam and Acronis DRAAS solutions. Exposure to public cloud platforms including AWS, Azure, etc. Training and learning on new and evolving cloud technologies. Above industry standards compensation with incentives . Flexible working hours. On-time salary payouts.
Diadem Technologies Pvt. Ltd . - A Managed ISO 27001 Certified Cloud Provider is having an opening for a Linux System Administrator to work from our Kolkata NOC at Sec - V, Salt Lake, Kolkata. Responsibilities and Duties: - Effective technical support experience over phone/email - Strong troubleshooting skills on Linux and Linux server administration. - Able to install and manage LAMP stack on a server with multi-domain hosting - Hosting control panel knowledge like Plesk, Cpanel, PHPMyAdmin is preferred. - Linux mail server setup and management - Website hosting support - Basic knowledge of HTML / PHP syntax for troubleshooting. - Manage DNS records types including MX records, A records, etc. - Proactive with customer support and issue resolution in a quick and efficient manner. - Production Support Troubleshooting critical and non-critical OS issues. - Monitor everyday Servers and availability of all server resources and perform all activities for Linux servers. Requirements - Linux Systems Administration (RHCE preferred) - Minimum 2-year experience in Linux system administration is required. - Good problem-solving skills with the ability to work independently to resolve customer issues. - Web Hosting knowledge with Plesk/Cpanel is expected. - Willing to work in a 24*7 Environment - Basic installation, server security, server monitoring - Hands on experience in Bare Linux Servers & Mail Servers. Benefits - Continuous learning on virtualisation technologies and web hosting infrastructure. - Attend online and offline training on the latest trends in the cloud industry. - On-time salary payments. - Performance-based incentives for achieving goals and performing to exceed customer expectations.
Diadem Technologies is an ISO 27001 Certified Cloud Service Provider , providing managed IAAS, PAAS and DRaaS services for clients across the globe. Since 2000 , we are internally funded with a strong focus on providing our managed and scalable solutions to several clients, especially SMEs . We have an open position for a Windows System Administrator to work from our Kolkata HO as per the below-defined responsibilities. Job Description We have an open position for a Windows System Administrator to work from our Kolkata HO as per the below-defined responsibilities. Responsibilities and Duties Monitors and maintains Windows Server OS and additional server components, including but not limited to IIS, SMTP Services, Active Directory, SQL Server, and ASP.net hosted applications. Familiar with networking concepts like NAT, VLAN and OS networking Working knowledge with any Email Server and supported clients (Outlook, WebApp, etc.) and mail concepts (IMAP, SMTP, etc.) Good understanding of IIS 7 / 8, SSL concepts, IIS load balancing, application pool management, ASP.net troubleshooting. Familiar with MS SQL Server Administration and its key features (installation, DB/user creation, DB backups and restore. Applies patches to major subsystems and services, roles, and filesystem components within a Windows Systems environment. Familiar with PowerShell or Command Shell commands. Monitors and reviews system logs and detects and troubleshoots problems. Documentation of troubleshooting activity and service implementation. Can work remotely to provide 24x7 support on critical systems. Establishes and maintains suitable resource and performance monitoring on all systems. Provides technical support and customer service directly to end-users through the ticketing system and periodically through screen sharing. Virtualisation on HyperV / Vmware or Virtualbox solutions Requirements At least 2+ years of Windows Server 2016/2019 OS management. Hands-on Windows OS setup and management experience. Experience in effective communication and collaborating in a team environment Experience providing technical support in a customer service role. Experience writing technical documentation for a technical audience Able to respond and troubleshoot during off-hours in a 24x7 environment. Completion of at least one Microsoft Certification (MCP, MCSE, MCTS, MCITP) is desirable. Benefits In-depth training on Windows Server, IIS, Email hosting and MSSQL Server. Private Cloud managemen t with Windows 2016 / 2019, HyperV and SCVMM Backup management with Veeam and Acronis DRAAS solutions. Exposure to public cloud platforms including AWS, Azure, etc. Training and learning on new and evolving cloud technologies. Above industry standards compensation with incentives . Flexible working hours. On-time salary payouts.
Diadem Technologies Pvt. Ltd. - An ISO 27001 Certified Cloud Provider based in Kolkata is looking for an Executive Assistant will play a crucial role in ensuring smooth business operations by providing high-level administrative support to the Director, coordinating daily tasks, and managing internal processes. This individual must be highly skilled in task follow-up, communication, and organization, with the ability to act as the Directors voice across teams. Key Responsibilities: Executive Support and Task Coordination: Act as the primary point of contact for the Director, managing schedules, emails, and task delegation. Ensure timely follow-up on tasks assigned to various departments on behalf of the Director. Coordinate and track task completion using structured follow-up processes. Process Management and Workflow Coordination: Assist in developing and improving internal processes for smoother task execution and tracking. Monitor and ensure adherence to deadlines for key projects and deliverables. Maintain and update task delegation sheets and process documentation. Meeting and Communication Management: Schedule and organise meetings (online and offline), prepare agendas, and record key decisions and follow-up actions. Communicate with team members on behalf of the Director, ensuring alignment and clarity on assigned tasks. Document Management and Reporting: Prepare and maintain business reports, presentations, and documentation for management review. Ensure confidentiality and accuracy in handling sensitive company information. Research and Special Projects: Conduct research on various topics as assigned by the Director and present findings in a structured manner. Support in managing personal tasks for the Director, such as booking travel arrangements and coordinating personal schedules. Collaboration and Team Support: Work closely with multiple departments, acting as a liaison between the Director and internal teams. Ensure smooth coordination and communication across the organisation. Requirements Bachelor's degree in Business Administration, Management, or a related field. 1-3 years of experience as an Executive Assistant, Process Coordinator, or similar role. Exceptional follow-up skills as a key requirement for this position. Strong proficiency in MS Office (Excel, Word, PowerPoint) and task management tools. Excellent written and verbal communication skills in English. Highly organised with the ability to multitask and prioritise tasks effectively. Strong interpersonal skills and the ability to work with senior leaders and cross-functional teams. Proactive, self-motivated , and capable of working with minimal supervision. Preferred Traits: Experience in process coordination or workflow management. Basic knowledge of IT services or technology-related industries (a plus). Ability to remain calm under pressure and handle sensitive situations with discretion. Comfortable assisting with personal tasks and managing diverse responsibilities. Benefits Work directly with leadership, gaining exposure to business operations and strategic planning. Be part of a collaborative, fast-paced, and innovative work environment. Opportunity to improve processes and contribute to the company's growth.