Diadem Technologies is an ISO 27001 Certified Cloud Service Provider , providing managed IAAS, PAAS and DRaaS services for clients across the globe. Since 2000 , we are internally funded with a strong focus on providing our managed and scalable solutions to several clients, especially SMEs . We have an open position for a Windows System Administrator to work from our Kolkata HO as per the below-defined responsibilities. Job Description We have an open position for a Windows System Administrator to work from our Kolkata HO as per the below-defined responsibilities. Responsibilities and Duties Monitors and maintains Windows Server OS and additional server components, including but not limited to IIS, SMTP Services, Active Directory, SQL Server, and ASP.net hosted applications. Familiar with networking concepts like NAT, VLAN and OS networking Working knowledge with any Email Server and supported clients (Outlook, WebApp, etc.) and mail concepts (IMAP, SMTP, etc.) Good understanding of IIS 7 / 8, SSL concepts, IIS load balancing, application pool management, ASP.net troubleshooting. Familiar with MS SQL Server Administration and its key features (installation, DB/user creation, DB backups and restore. Applies patches to major subsystems and services, roles, and filesystem components within a Windows Systems environment. Familiar with PowerShell or Command Shell commands. Monitors and reviews system logs and detects and troubleshoots problems. Documentation of troubleshooting activity and service implementation. Can work remotely to provide 24x7 support on critical systems. Establishes and maintains suitable resource and performance monitoring on all systems. Provides technical support and customer service directly to end-users through the ticketing system and periodically through screen sharing. Virtualisation on HyperV / Vmware or Virtualbox solutions Requirements At least 2+ years of Windows Server 2016/2019 OS management. Hands-on Windows OS setup and management experience. Experience in effective communication and collaborating in a team environment Experience providing technical support in a customer service role. Experience writing technical documentation for a technical audience Able to respond and troubleshoot during off-hours in a 24x7 environment. Completion of at least one Microsoft Certification (MCP, MCSE, MCTS, MCITP) is desirable. Benefits In-depth training on Windows Server, IIS, Email hosting and MSSQL Server. Private Cloud managemen t with Windows 2016 / 2019, HyperV and SCVMM Backup management with Veeam and Acronis DRAAS solutions. Exposure to public cloud platforms including AWS, Azure, etc. Training and learning on new and evolving cloud technologies. Above industry standards compensation with incentives . Flexible working hours. On-time salary payouts.
Diadem Technologies Pvt. Ltd . - A Managed ISO 27001 Certified Cloud Provider is having an opening for a Linux System Administrator to work from our Kolkata NOC at Sec - V, Salt Lake, Kolkata. Responsibilities and Duties: - Effective technical support experience over phone/email - Strong troubleshooting skills on Linux and Linux server administration. - Able to install and manage LAMP stack on a server with multi-domain hosting - Hosting control panel knowledge like Plesk, Cpanel, PHPMyAdmin is preferred. - Linux mail server setup and management - Website hosting support - Basic knowledge of HTML / PHP syntax for troubleshooting. - Manage DNS records types including MX records, A records, etc. - Proactive with customer support and issue resolution in a quick and efficient manner. - Production Support Troubleshooting critical and non-critical OS issues. - Monitor everyday Servers and availability of all server resources and perform all activities for Linux servers. Requirements - Linux Systems Administration (RHCE preferred) - Minimum 2-year experience in Linux system administration is required. - Good problem-solving skills with the ability to work independently to resolve customer issues. - Web Hosting knowledge with Plesk/Cpanel is expected. - Willing to work in a 24*7 Environment - Basic installation, server security, server monitoring - Hands on experience in Bare Linux Servers & Mail Servers. Benefits - Continuous learning on virtualisation technologies and web hosting infrastructure. - Attend online and offline training on the latest trends in the cloud industry. - On-time salary payments. - Performance-based incentives for achieving goals and performing to exceed customer expectations.