Specialist, Loss Mitigation Compliance Ocwen Financial Solutions Pvt. Ltd. - APAC

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The position available involves providing support for Audit and bulletin requests across all Loss Mitigation business units. As the lead supporting the Manager of the Loss Mitigation Operational Control team, you will be responsible for managing all aspects of audit review and responses, including handling audit requests, tracking inquiries, coordinating with relevant business units, and managing escalated matters effectively. Key Responsibilities: - Respond to internal and external audit questions and inquiries promptly, ensuring timely follow-up and providing appropriate resolutions. - Manage multiple critical requests simultaneously, ensuring adherence to deadlines and regulatory requirements. - Collaborate with colleagues to achieve team and department objectives. - Lead projects and team members assigned to projects, ensuring timely completion and accurate resolutions. - Demonstrate strong analytical and detail-oriented skills in evaluating requests to determine necessary steps for resolution. - Stay updated on GSE and non-GSE Compliance Bulletins, take necessary actions, and conduct recurring meetings with relevant business units. - Engage professionally with requestors, auditors, and internal business units at all levels. - Possess excellent verbal and written communication skills for effective business correspondence. - Ensure compliance with departmental procedures, company policies, and regulatory requirements in all functions. - Collaborate closely with internal business units, maintaining effective communication for audit request satisfaction. - Proactively identify areas for improvement and implement necessary steps. - Ensure timely completion of audit requests and special assignments. Qualifications: - Graduation degree from an accredited university is required. - Minimum of 2 years of experience in the Service Industry/Financial Services sector. - Strong knowledge and experience in mortgage loan servicing. - Excellent Customer Service skills. - Proficiency in Microsoft Word, PowerPoint, and advanced Excel skills. If you meet the qualifications mentioned above and are looking for a challenging role where you can contribute to the efficiency and success of the Loss Mitigation business units, we encourage you to apply for this position.,

Posted 1 day ago

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