Visakhapatnam, Andhra Pradesh
INR Not disclosed
On-site
Full Time
Assists Store Manager in responsibility for the store. Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs. Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers. Forecasts/reforecast business, focusing on productivity to meet sales goals. Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business. Ensures company standards are met for store and associate appearance at all times. Prioritizes, plans, and adjusts schedules as necessary to maximize sales. Ensures all pricing, signage, and displays are correct at all times. Receives regular vendor deliveries and stocks sales floor in a timely manner. Responsible for controlling inventory stock levels and reordering as necessary. Enforces all company policies and procedures, including health, safety, security &hygiene. Attracts customers by originating display ideas; constructing or assembling prefabricated display properties. Promotes sales by demonstrating merchandise and products to customers. Helps customers by providing information; answering questions; obtaining merchandiserequested; completing payment transactions; preparing merchandise for delivery. Ensure that the store is clean, safe and presentable for customers. Maintains quality service by establishing and enforcing organization standards. Contributes to team effort by accomplishing related results as needed. Generate and review daily sales report. Additional assistant manager duties as needed. Job Types: Full-time, Walk-In Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Leave encashment Schedule: Rotational shift Ability to commute/relocate: Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: Hotel management: 1 year (Required) Language: Hindi, English and Telugu (Preferred)
Visakhapatnam, Andhra Pradesh
INR Not disclosed
On-site
Full Time
Responsible for managing the outlet including areas like Customer Service, CashManagement, Staff Management, Housekeeping & Hygiene as per the policyof theCompany. Responsible for achieving the sales target. Responding to customer queries, taking their feedbacks and making a list of areas of improvements as per customer feedback. Schedule and oversee necessary maintenance and repairs on kitchen appliances. Greets customers, answers questions and resolves all issues that arise fromcustomersor staff members. (complaints, grievances, etc.) Responsible for training of store cashiers and other staff members. Plan and assign daily workloads to outlet associates. Maintain the outlet facility clean and safe. Stock Management - To ensure Zero Stock Out situations at the outlet. Manage P&L statement of the outlet. Track Standard Cost V/s. Actual Cost and manage the food cost. Track top running items, low running items and recommend the offers and marketing plan of the outlet. Ensure that the culture of Dessertino is consistently implemented by outlet team. Ensure all the collection of the day is deposited in the bank account on daily basis. MIS and reporting. Organize special events and entertainments to attract more customers. Additional store manager duties as needed. Job Types: Full-time, Walk-In Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Leave encashment Schedule: Rotational shift Ability to commute/relocate: Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 3 years (Required) Hotel management: 2 years (Required) Language: Hindi, English and Telugu (Required)
Visakhapatnam, Andhra Pradesh
INR Not disclosed
On-site
Full Time
The Operations Head will provide strategic business direction and alignment in order to influence franchise owners in maximizing profitability of their portfolio and help to align store operating procedures to brand standards. This role will communicate the expected performance level of the locations and franchisees within their assigned area in relation to the company's KPIs and metrics. They will implement business growth by identifying potential operational opportunities for improvement and provide training to strengthen locations. Position responsibilities include but are not limited to: Provide operational and food safety guidance and education during restaurant visits: Consistently evaluate restaurants using the PBE model on a quarterly basis. Document adherence to Company compliance standards, improvements made, areas of opportunity and direction on how to improve, if needed during coaching sessions. Evaluate how the restaurant is performing compared to company policies and procedures, analyze sales and cost data and provide specific customized direction to improve in these areas. Review franchisees portfolio and have regularly scheduled business reviews to see growth potential and areas of opportunity. Coach and counsel franchisees to reach individual store and territory goals. Provide guidance to franchisees to grow their business both within the local community in store and though online sales and delivery. Build Territory Relations by visiting all assigned restaurants at least quarterly depending on performance level, communicating with franchisees via voicemail, e-mail, territory meetings, individual franchise meetings and written communications. Gains respect from franchisees to be recognized as an asset to the business and leader in the field. Assist Territory Director and shared services team with site reviews by conducting three-day parts of customer intercepts for all reviews within assigned area Provide direction and proficiency to franchisees and staff with regard to New Store Openings & Transfer Training Hours The successful candidate will have: Bachelor's Degree in Business, Communications, Business Analysis or related field preferred. 3+ years of restaurant experience preferred. The ability to learn technology initiatives and cascade this knowledge to others. Excellent written and verbal communication, Ability to solve problem and business analysis skills. High degree of detail orientation and ability to work within a team, hands on approach during in restaurant visits. Must also be able to work autonomously and be professional. Job Type: Full-time Pay: From ₹25,000.00 per month Schedule: Rotational shift Weekend availability Ability to commute/relocate: Dwaraka Nagar, Visakhapatnam - 530016, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Hotel management: 5 years (Required) Language: Hindi, English, Telugu (Preferred)
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