Desktop Support Engineer

Job Description – Desktop Support Engineer

Location: Mumbai – Ghatkopar, & Churchgate, Dombiwali

CTC: ₹25,000 – ₹30,000 per month

Experience: 1–4 Years

Qualification: BE / Diploma in IT / IT Graduate

Job Responsibilities

• Provide desktop and laptop support, including installation, configuration,
• troubleshooting, and maintenance.
• Diagnose and resolve hardware issues related to desktops, laptops, monitors,
• keyboards, mice, and other peripherals.
• Install, configure, and troubleshoot Windows operating systems and commonly
• used applications.
• Troubleshoot printer, scanner, and other peripheral-related issues.
• Perform hardware replacement, upgrades, and preventive maintenance.
• Provide basic LAN and network connectivity support, including IP configuration
• and troubleshooting.
• Assist with software installation, system updates, antivirus, and security
• patches.
• Maintain IT asset records, service tickets, and technical documentation.
• Coordinate with the IT team to resolve technical issues within the required time.
• Provide on-site technical support to end users and ensure smooth day-to-day IT
• operations.

Required Skills

• Good knowledge of desktop and laptop hardware, including practical
• troubleshooting.
• Hands-on experience in hardware diagnosis, component replacement, and
• system assembly.
• Basic knowledge of Windows operating systems and software installation.
• Understanding of LAN connectivity, IP configuration, and basic networking.
• Good problem-solving, communication, and troubleshooting skills.

Candidate Requirements

• 1–4 years of relevant experience in Desktop Support / Hardware Support.
• BE / Diploma in IT or any relevant IT graduate qualification.
• Strong practical knowledge of computer hardware is essential.
• Candidates must be comfortable working at any of the mentioned Mumbai locations.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person