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Desktop Support Engineer

RSR Infotech Pvt Ltd

1 Lacs

Mumbai

Posted:15 hours ago

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Job Description

Job Title: Desktop Support Engineer

Job Timing :- 12pm to 9pm , Weekoff - Saturday

Desktop Support engineer is responsible for troubleshooting the issues that appear on the company’s network. They resolve the issues of the clients with their knowledge of hardware and software applications.

Key Responsibilities:

⦁ Addressing user tickets for issues regarding hardware, software, and networking.

⦁ Assisting customers through installing applications and computer peripherals.

⦁ Providing technical support either by visiting on-site or through remote-access systems.

⦁ Providing IT networks and customer services to users inside and outside the company.

⦁ Guide users with step-by-step instructions to resolve the issues.

⦁ Customizing the desktop applications as per the needs of users and clients.

⦁ Advising on software and hardware upgrades.

We are looking for freshers to candidates with up to 3 months of experience who have strong technical knowledge.

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

Skills Required

Desktop Support Troubleshooting Networking Technical Support Customer Services IT support Computer networking

Free courses, interview questions and practice for each skill.

Job Type

Full Time

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RSR Infotech Pvt Ltd

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