Desktop Support Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Progressive Infotech Pvt. Ltd

2 - 3 Lacs

Mumbai

Posted:5 days ago

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Job Description

Desktop Support Job Description:-

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
Co-ordination with engineers and user.
Providing desk side support for local users and remote assistance for users.
Monitor, track and respond to customer satisfaction survey responses.
Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
OS Troubleshooting, Outlook Troubleshooting and Configuration
Should have good communication and technical knowledge.

Job Type: Full-time

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

Skills Required

Desktop Support IT Support Customer Satisfaction Windows Active Directory DNS Hardware Support Troubleshooting Health Insurance Provident Fund Computer networking

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Desktop Support Engineer