Deputy Manager Cluster Training Manager

Role Overview: As a Trainer in the Banca/Agency/Direct Channels for Life Insurance, you will be responsible for conducting various training modules for Agent Advisors and ADMs. Your role will involve delivering induction and on-boarding programs, providing training on selling skills, MLI Insurance products and processes, as well as digital tools and assets. You will need to deliver training sessions in a blended format, following the learning journey design to ensure seamless facilitation and develop virtual delivery skills. Key Responsibilities: - Conduct training modules for Agent Advisors and ADMs - Deliver training in accordance with learning journey design and blended delivery format - Drive adoption of digital learning platform among all roles - Plan and calendarize all training sessions effectively - Monitor progress of agents continuously and provide regular feedback - Ensure agents adhere to moral and ethical standards in client dealings - Update and review training material regularly based on feedback Qualifications Required: - Bachelor's degree preferred - Minimum 1 year of experience in Life Insurance Training preferred Please note, in this role, you will also be responsible for administrative tasks such as driving digital assessments, promoting self-learning among Agents and ADMs, planning travel for training sessions, coordinating with office heads for training calendarization, capturing attendance, and ensuring wider participation of agents in programs. Additionally, you will monitor Agent development, oversee training logistics, schedule training sessions, and maintain the SMART Classroom setup before each session. This is a full-time position with benefits including health insurance and Provident Fund. The work schedule is during the day shift, and the work location is in person.,