Rajkot, Gujarat, IN
INR 2.4 - 3.2 Lacs P.A.
On-site
Full Time
About the job: Key responsibilities: A. Customer interaction: 1. Respond to customer inquiries via phone, email, chat, or in person 2. Provide accurate, valid, and complete information using the right methods/tools 3. Handle complaints, provide appropriate solutions, and follow up to ensure resolution B. Problem solving: 1. Identify and assess customers' needs to achieve satisfaction 2. Resolve product or service issues efficiently and professionally 3. Escalate unresolved issues to the appropriate department or supervisor C. Product knowledge: 1. Maintain deep knowledge of company products, services, and policies 2. Stay updated with changes in products or services to provide the latest information D. Record keeping: 1. Document customer interactions, transactions, comments, and complaints 2. Maintain detailed logs and reports of customer service activities E. Service quality: 1. Ensure high levels of customer satisfaction through excellent service 2. Meet performance targets (e.g., response time, resolution time, satisfaction score) F. Team collaboration: 1. Coordinate with other departments (sales, logistics, technical support) to resolve issues 2. Share customer feedback with relevant teams to improve service and products G. Feedback & improvement: 1. Collect customer feedback to help improve the company's products and services 2. Recommend process improvements based on customer interactions Who can apply: Only those candidates can apply who: are from Rajkot only Salary: ₹ 2,40,000 - 3,20,000 /year Experience: 0 year(s) Deadline: 2025-06-27 23:59:59 Other perks: 5 days a week Skills required: MS-Office and English Proficiency (Written) About Company: DeoDap International Private Limited is popularly known as DeoDap.com. We are popular in the industry as a B2B marketplace. DeoDap is the best place if you wish to learn and enjoy the place. We have launched a new project in India called 'VaCalvers.com, India ka dropshipping'.
Rajkot, Gujarat, India
None Not disclosed
On-site
Full Time
The Account Executive will be responsible for maintaining financial records, handling billing and invoicing, managing vendor/client accounts, and supporting overall financial operations. This role requires attention to detail, knowledge of accounting principles, and the ability to manage multiple financial tasks efficiently. Key Responsibilities Maintain accurate records of financial transactions in compliance with company policies. Prepare and process invoices, receipts, and payments on time. Handle accounts payable and receivable. Reconcile bank statements and resolve discrepancies. Assist in preparing financial reports, balance sheets, and profit/loss statements. Coordinate with internal departments and external vendors regarding payments and account queries. Monitor and ensure timely collection of outstanding receivables. Assist in auditing processes and documentation. Maintain proper filing and documentation of financial records. Support the finance team in daily administrative and clerical tasks. Key Requirements Bachelor’s degree in Commerce, Accounting, or a related field. Proven experience in an accounting or finance-related role (freshers with internships may also apply). Proficiency in accounting software (Tally, Zoho Books, Excel, etc.). Strong analytical and problem-solving skills. Excellent organizational and communication abilities. High level of accuracy and attention to detail. Ability to work independently and meet deadlines. About Company: DeoDap International Private Limited is popularly known as DeoDap.com. We are popular in the industry as a B2B marketplace. DeoDap is the best place if you wish to learn and enjoy the place. We have launched a new project in India called 'VaCalvers.com, India ka dropshipping'.
rajkot, gujarat
INR Not disclosed
On-site
Full Time
The Account Executive will be responsible for maintaining financial records, handling billing and invoicing, managing vendor/client accounts, and supporting overall financial operations. This role requires attention to detail, knowledge of accounting principles, and the ability to manage multiple financial tasks efficiently. Key Responsibilities Maintain accurate records of financial transactions in compliance with company policies. Reconcile bank statements and resolve discrepancies. Assist in preparing financial reports, balance sheets, and profit/loss statements. Monitor and ensure timely collection of outstanding receivables. Assist in auditing processes and documentation. Maintain proper filing and documentation of financial records. Support the finance team in daily administrative and clerical tasks. Key Requirements Bachelors degree in Commerce, Accounting, or a related field. Proven experience in an accounting or finance-related role (freshers with internships may also apply). Proficiency in accounting software (Tally, Zoho Books, Excel, etc.). Strong analytical and problem-solving skills. Excellent organizational and communication abilities. High level of accuracy and attention to detail. Ability to work independently and meet deadlines. About Company: DeoDap International Private Limited is popularly known as DeoDap.com. We are popular in the industry as a B2B marketplace. DeoDap is the best place if you wish to learn and enjoy the place. We have launched a new project in India called "VaCalvers.com, India ka dropshipping".,
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