Responsible for ensuring the safety and security of guests, employees, and hotel property by implementing and maintaining fire safety standards, conducting risk assessments, and ensuring compliance with all fire safety regulations. Required Skills Strong knowledge of fire safety regulations, codes, and emergency response procedures. Proficiency in using fire detection and suppression systems. Ability to conduct risk assessments and implement preventive measures. Excellent communication and training skills. Strong analytical and problem-solving abilities. Ability to work under pressure and respond effectively to emergencies. Basic knowledge of first aid and emergency medical response. Proficiency in report writing and documentation. Qualification Diploma/Degree in Fire Safety, Occupational Health Safety, or a related field. Certification in Fire Safety Risk Management (e.g., NFPA, NEBOSH, IOSH). This job is provided by Shine.com Show more Show less
General Manager – The Deltin, Daman INTRODUCTION The Deltin, Daman, is a 176-room five-star hotel and the largest integrated resort spread over 10 acres, with 300,000 sq. ft. of developed area. It’s the first and only 5-star hotel currently in Daman. The hotel is a 2.5-hour drive from Mumbai and Surat, making it an ideal location for a weekend getaway as you enjoy the road trip on your way to the hotel! With the largest banquet facility in the area, two bars, two specialty restaurants, luxury suites, and a meandering pool, this hotel has everything you need. The hotel is owned by Delta Corp Limited, the only listed company in the Hospitality and Gaming business. Job Summary: As the General Manager of our prestigious five-star hotel in Daman, you will play a pivotal role in leading our team to deliver exceptional guest experiences while driving operational excellence and profitability. Your strong leadership skills, strategic vision, and sales acumen will be essential in managing both the daily operations and the sales strategy to enhance our market presence. Key Responsibilities: Oversee all hotel operations, ensuring adherence to brand standards and delivering outstanding service quality. Develop and implement effective sales strategies to maximize revenue across all departments. Foster a positive work environment by leading, mentoring, and developing staff at all levels. Conduct regular property inspections to ensure facilities are well-maintained and meet guest expectations. Create and manage annual budgets while monitoring financial performance against targets. Enhance customer satisfaction by addressing guest feedback promptly and effectively. Collaborate with marketing teams to promote special events, packages, and promotions that drive occupancy rates. Build strong relationships with local businesses and community partners, authorities to elevate the hotel’s profile within Daman. Ensure compliance with health, safety, and regulatory requirements within the hotel premises. Prepare detailed reports on operational performance for ownership review. Qualifications: Bachelor’s degree in Hospitality Management or related field; MBA preferred. A minimum of 10-12 years of experience in hotel management or a similar role in a luxury setting. Proven track record of successful sales management with measurable results in revenue growth. Exceptional leadership abilities with strong interpersonal skills to motivate teams effectively. Keen understanding of financial management principles within the hospitality industry. Adept at using property management systems (PMS) and other relevant software tools. Required Skills: · Leadership and team management · Strategic planning and execution · Excellent communication skills, both written and verbal; fluency in multiple languages is a plus. · Excellent interpersonal skills. · Conflict resolution and problem-solving · Staff training and development · Multitasking and time management in high-pressure environments Application Link: https://deltacorphrms.darwinbox.in/ms/candidate/careers/a686f67b322787 Email: Leadershiphiring@deltin.com
As a member of the Food & Beverage Production department, you will be responsible for preparing and producing high-quality food and beverages in a timely manner. Your primary focus will be on ensuring that all items meet the established standards of taste, presentation, and consistency. You will work closely with the culinary team to execute recipes and maintain a clean and organized work environment. Attention to detail and the ability to follow instructions are crucial in order to uphold our commitment to excellence. This is a full-time position, offering the opportunity to immerse yourself in the exciting world of food and beverage production. If you are passionate about creating delicious dishes and beverages, we invite you to join our team and contribute to our culinary success.,
As a Sous Chef in the Food Production department of a restaurant or hotel, your primary responsibility will be to oversee the food production process and manage the kitchen staff. You will collaborate closely with the Executive Chef to ensure the smooth and efficient operation of the kitchen. Your key responsibilities will include supervising and training kitchen staff, assisting in menu planning and recipe development, and ensuring that all food is prepared to the highest quality standards while adhering to food safety regulations. Additionally, you will manage inventory, coordinate equipment maintenance, cultivate relationships with vendors, and plan special events like banquets and catering services. To excel in this role, you should ideally possess a culinary degree or equivalent certification, along with several years of experience in a commercial kitchen environment. Strong leadership and communication skills are essential, as is a deep understanding of food safety regulations and kitchen sanitation practices. Proficiency in menu planning, recipe development, and food costing, as well as excellent organizational and time-management abilities, will also be crucial. In summary, the Sous Chef plays a pivotal role in the Food Production department, ensuring the efficient management of kitchen operations, maintaining high-quality food production, and collaborating with the Executive Chef on menu planning and event coordination. The ideal candidate will bring a wealth of experience in food production, strong leadership qualities, effective communication skills, and a steadfast commitment to food safety and sanitation standards.,
As a Senior We Care Associate in the Customer Experience and Service department, you will be responsible for overseeing the feedback and grievance handling process, ensuring the highest level of customer service. Your role will require strong leadership skills, problem-solving abilities, and a commitment to maintaining a positive guest experience. Your key responsibilities will include receiving and processing feedback and grievances from guests. You must have the ability to listen to complaints, investigate the issues, and provide resolutions. Conducting thorough investigations by gathering all relevant information, interviewing witnesses, reviewing documents, and assessing the situation will be crucial. After conducting investigations, you will analyze and assess the feedback or grievance to determine the validity of the issue and identify suitable resolutions. Providing support and guidance to guests filing grievances, explaining the resolution process, and maintaining accurate records of all feedback, grievances, investigations, and resolutions will be essential. Additionally, you may be tasked with developing and implementing policies and procedures related to feedback and grievance handling, working collaboratively with other departments to ensure appropriate handling of feedback and grievances, and ensuring compliance with relevant laws, regulations, and company policies. To qualify for this role, you should have a minimum of HSSC pass with a bachelor's degree preferred, along with 2-3 years of experience in a customer service role, preferably in a casino or hospitality environment. Strong communication skills, the ability to remain professional in high-pressure situations, attention to detail, and familiarity with customer service principles and regulations are also required. Previous experience in customer service or hospitality is preferred but not always mandatory, and the ability to work a flexible schedule, including weekends and holidays, is necessary.,
The Sous Chef plays a vital role in the Food Production department of a restaurant or hotel. You will be responsible for overseeing the food production process and managing the kitchen staff. Working closely with the Executive Chef, you will ensure that the kitchen runs smoothly and efficiently. Your key responsibilities will include supervising and training kitchen staff, assisting in menu planning and recipe development, and ensuring that all food is prepared to the highest quality standards while adhering to food safety regulations. You will also manage inventory, order supplies, monitor kitchen equipment, and develop relationships with vendors and suppliers. Additionally, you will be involved in planning and executing special events and functions, maintaining a clean and organized kitchen, and staying current with industry trends and cooking techniques. Administrative tasks such as scheduling and budgeting may also be part of your responsibilities. To qualify for this role, a culinary degree or equivalent certification is preferred, along with several years of experience in a commercial kitchen setting. Strong leadership and communication skills are essential, as well as in-depth knowledge of food safety regulations and kitchen sanitation practices. Experience in menu planning, recipe development, and food costing is required, along with excellent organizational and time-management skills. You should be able to work under pressure in a fast-paced environment and have proficiency in computer applications like MS Office and kitchen management software. In summary, as a Sous Chef in the Food Production department, you will be a critical member responsible for managing kitchen staff, ensuring high-quality food production, and collaborating closely with the Executive Chef on menu planning and events. The ideal candidate will possess a strong background in food production, exceptional leadership and communication abilities, and a dedication to food safety and sanitation.,