Delivery Supervisor

About Fruito

Fruito is a premium sliced fruit subscription brand that delivers fresh, export-grade fruit to homes and offices across Chennai every morning. Our mission is to make healthy living easy, consistent, and delightful for our customers.

Role Overview

We are looking for a hands-on Delivery Supervisor who is not only skilled in route planning and team coordination, but is also ready to step in and personally deliver orders if a rider is absent. You will be fully responsible for ensuring on-time delivery success, real-time troubleshooting, and daily route execution.

Key Responsibilities

• Daily Route Planning: Create optimized delivery routes for riders based on customer locations and order volume.
• Delivery Oversight: Ensure 100% order dispatch and completion within the 5:30 AM – 10:30 AM window.
• Act as Backup Rider: If any delivery person is absent, you must take over their route and complete deliveries.
• Success Rate Ownership: Own the delivery success metric for the day (on-time, zero complaints, zero misses).
• App & Tools Usage: Use Google Maps, Porter, or internal tools for tracking and delivery coordination.
• Daily Reporting: Submit quick daily reports on route issues, delivery status, and delays.
• On-Ground Issue Handling: Handle missed calls, late addresses, location confusions, or customer escalations in real-time.
• Problem Solving: Be the go-to guy to make quick, smart decisions on the move.

Who You Are

• ✅ Extremely punctual and reliable — morning readiness is a must
• ✅ Good knowledge of Chennai local routes and traffic patterns
• ✅ Comfortable using Google Maps, mobile apps, and Excel/Sheets
• ✅ 1–3 years in delivery/logistics/operations
• ✅ Can ride a two-wheeler (license required)
• ✅ Basic Tamil & English communication

Bonus if You Have

• Experience with Porter, fleet dispatching, or food delivery platforms
• Previously worked in subscription or daily delivery businesses
• Can manage supply receipt from Coimbatore hub (coordination only)

Why Join Fruito?

• Work with a fast-growing startup delivering export-grade quality
• Opportunity to grow into Ops Manager roles as we scale
• Get rewarded for on-time execution and problem-solving ability
• Work with a tight-knit, energetic morning crew focused on excellence

Job Type: Part-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Expected hours: 24 per week

Benefits:

• Flexible schedule

Schedule:

• Morning shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Koyambedu, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Can you work from 5.30 am to 10.30 am?
• Are you okay to start with a part-time role (morning shift only)? But in 1-2 months we will make full time permanent role.

Work Location: In person