7 Delivery Assurance Jobs

The Senior Delivery Assurance Associate at ZS will play a crucial role within the Delivery Assurance Group, working alongside experts to implement delivery assurance practices that drive innovation and ensure consistent adoption of technology delivery best practices across the organization. In this position, you will collaborate with various stakeholders, define processes, oversee process implementation, analyze compliance, monitor CMMI maturity and compliance, and contribute to the development and maintenance of DAG and risk scores. Additionally, you will be involved in managing DAG assets and supporting various delivery assurance initiatives and special projects. Your responsibilities will include conducting project audits/reviews based on CMMI process areas, identifying delivery risks and compliance issues, participating in release readiness reviews, planning QRM cadence, conducting trainings on QMS process assets, maintaining project process maturity, guiding project teams on best practices and project management tools, ensuring adherence to Software Quality Management frameworks, enhancing delivery and operations maturity, coaching project team members on Agile methodologies, and developing enterprise-level Quality Management Systems. To be successful in this role, you should hold a Bachelor's degree in IT or a relevant field, possess a minimum of 5 years of experience in Delivery Assurance and Quality Management, have knowledge and experience in Software Quality Management and Standards, demonstrate proficiency in MS Office and Project Management tools, and exhibit strong communication skills. You should also be adaptable to evolving industry standards, have the ability to manage multiple tasks and meet deadlines, and be creative and analytical in problem-solving environments. ZS offers a comprehensive total rewards package, including health and well-being benefits, financial planning support, annual leave, personal growth opportunities, and professional development programs. Our inclusive culture, career progression options, and collaborative environment empower individuals to thrive both personally and professionally. We believe in a flexible and connected work environment at ZS, which allows for a combination of remote work and on-site presence. Travel may be required based on project and client needs, providing opportunities for professional growth and diverse experiences. ZS is an equal opportunity employer committed to diversity and inclusion. We value candidates from all backgrounds and encourage individuals with varied experiences to apply, even if they do not meet all requirements listed. To apply, candidates must have or be able to obtain work authorization for their intended country of employment. An online application, along with transcripts, is necessary for consideration. For more information, visit www.zs.com.,

As a Product Software Engineering Manager Module Development Leader at Gainwell, you will play a crucial role in contributing your skills towards harnessing technology to enhance the health and well-being of the community's most vulnerable members. Join a team dedicated to finding innovative solutions to the significant challenges faced in the healthcare sector. You will be an integral part of a collaborative state and local healthcare product organization that operates within the Agile Methodology framework. Working alongside developers, scrum masters, project managers, business analysts, and product owners, you will be involved in the development and support of product offerings. The team's focus is on fostering a highly collaborative work environment that emphasizes mutual respect, diversity, innovation, and the delivery of quality products to ensure high customer satisfaction. Your responsibilities will include managing the software development lifecycle using Agile methodology, identifying and mitigating impediments, managing scope/resources/priorities, providing coaching and mentoring to team members, ensuring milestones and product release dates are achieved, collaborating with various stakeholders globally, leading a cross-functional software engineering team, communicating effectively with stakeholders, and conducting Root Cause Analysis to enhance team processes. Additionally, you will be responsible for project activity and financial planning, overseeing project deliverables, identifying risks, developing risk mitigation solutions, managing costs/schedules/quality, and presenting proposals to expand business opportunities. Your role will involve interfacing with team members and stakeholders to anticipate/manage changes to projects and participating in proposal efforts and sales calls to enhance future business deals. To be successful in this role, you should have at least 5+ years of Engineering Manager experience, 7+ years of Project/Program Management experience, knowledge of issues/risk management, experience in Agile Delivery Framework, proficiency in strategic and financial analysis, and familiarity with project management tools. A Bachelor's degree in a related field is preferred, along with excellent leadership, communication, and analytical skills. Experience in US Healthcare, PMP/ITIL Certifications, and familiarity with Scaled Agile Framework (SAFe) will be advantageous. You can expect to work on interesting and challenging projects that make a meaningful impact on the healthcare industry, specifically benefiting State Medicaid members. The role offers opportunities to work in an Office/Hybrid/Remote environment, providing a dynamic and rewarding work experience.,

As an experienced Software Project Manager, you will be responsible for leading and coordinating software projects from initiation through delivery. Your key responsibilities will include managing project timelines, resources, and communication with internal teams and external stakeholders to ensure successful project delivery aligned with customer expectations. You will lead the complete project lifecycle, including scoping, planning, execution, monitoring, and closure. Additionally, you will coordinate and guide cross-functional teams, act as the primary liaison between customers and stakeholders, and maintain transparency on project progress and challenges. Your role will also involve generating and presenting regular project status reports, KPIs, and dashboards to internal stakeholders and external customers. You will apply Agile practices such as Scrum and Kanban, facilitate ceremonies like daily stand-ups, sprint planning, reviews, and retrospectives, and utilize tools like Jira, Confluence for task tracking, sprint planning, and documentation. Furthermore, you will ensure timely and high-quality delivery of project milestones within scope and budget, proactively identify and mitigate project risks and issues, and lead internal and client-facing meetings to align on goals, expectations, and deliverables. To qualify for this role, you should have a Bachelor's degree in Computer Science, IT, Engineering, or related field, along with at least 7 years of experience in managing software projects. You must have proven experience in generating and presenting reports to both technical and non-technical stakeholders, strong knowledge of Agile methodologies, and hands-on experience with tools like Jira and Confluence. Excellent interpersonal, written, and verbal communication skills are essential, along with the ability to manage multiple projects simultaneously. Possessing project management certifications such as PMP, CSM, SAFe would be a plus. It would be beneficial if you have a technical background or past experience as a developer or QA engineer, familiarity with DevOps, CI/CD, or cloud-based project environments, and experience in budgeting and financial tracking for projects. This is a full-time position with benefits including health insurance and paid time off, requiring in-person work location during day shifts. The expected start date for this role is 01/08/2025.,

Wipro Limited is a renowned technology services and consulting company dedicated to developing innovative solutions to meet the complex digital transformation needs of clients. With a wide range of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their ambitious goals and establishing sustainable businesses for the future. Our global presence includes over 230,000 employees and business partners in 65 countries, committed to supporting our customers, colleagues, and communities in adapting to a constantly changing world. As a Quality and Process Excellence Lead at Wipro, your role involves spearheading process excellence initiatives and driving improvement projects in a dynamic and fast-paced environment. You will be responsible for implementing benchmarking and best practices across various accounts, identifying process gaps, and enhancing efficiency in business processes. Proactively addressing potential customer dissatisfaction drivers and collaborating with customers and operations leadership to identify and implement improvement opportunities are crucial aspects of this role. Additionally, you will lead projects aimed at enhancing process profitability and ensure governance for Quality/Process Excellence initiatives in large engagements. To excel in this role, you must cultivate a culture of process improvement by leveraging tools such as Six Sigma, Lean, and Kaizen. Standardization practices and strict compliance with internal and client-defined processes are essential to maintain quality standards. Meeting all process metrics and leading consulting assignments to deliver business value through quality initiatives are key responsibilities of this position. The ideal candidate should possess mandatory skills in Delivery Assurance with 5-8 years of experience in the field. At Wipro, we are dedicated to reinventing our business and industry, and we seek individuals who are inspired by reinvention and continuous evolution. Join us in building a modern Wipro and realize your ambitions in an environment that encourages personal and professional growth. We welcome applications from individuals with disabilities to be a part of our purpose-driven organization.,

Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Display Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number & $ value of integrated consulting deals supported Grow the consulting talent Grow consulting team talent at B3 and below levels in line with business demand and in line with Consulting Competency Framework Meritocracy and Actions: Number of consultants rewarded/recognized Cross-Skilling - Numbers of reporting consultants worked on joint projects cutting across the different practices within GCG Self Development Min 32 hrs on training in a year. Combination of online and classroom. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness to the level expected of others performing this Role Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, sharing of talent pool Knowledge Management - Number of webinars/knowledge sharing/thought leadership sessions conducted, Number of Assets owned and contributed to Consulting Central Mandatory Skills: Consumer Goods Value Chain Optimization.

Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Display Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front _x000D_ Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number $ value of integrated consulting deals supported Grow the consulting talent Grow consulting team talent at B3 and below levels in line with business demand and in line with Consulting Competency Framework Meritocracy and ActionsNumber of consultants rewarded/recognized Cross-Skilling - Numbers of reporting consultants worked on joint projects cutting across the different practices within GCG Self Development Min 32 hrs on training in a year. Combination of online and classroom. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness to the level expected of others performing this Role Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices / industrial / technological expertise, sharing of talent pool Knowledge Management - Number of webinars/knowledge sharing/thought leadership sessions conducted, Number of Assets owned and contributed to Consulting Central Mandatory Skills: ETRM Energy Trading and Risk Management Experience8-10 Years

Technical Project Quality Auditor We are looking for a meticulous and results-driven Technical Project Quality Auditor to ensure that project execution aligns with defined scope, timelines, and delivery commitments. This role focuses on evaluating project lifecycle compliance, validating delivery against contractual and internal standards, and identifying areas of deviation or risk to ensure successful project outcomes. Key Responsibilities: Audit project documentation and execution against approved scope, schedules, and deliverables. Verify that projects follow defined governance models, stage-gate reviews, and compliance checkpoints. Assess alignment of delivered outcomes with project charters, business requirements, and technical specifications. Identify deviations in scope, schedule, budget, and quality; report variances with root cause insights. Review change request processes to ensure proper justification, approval, and impact analysis. Evaluate adherence to delivery methodologies (Agile, Waterfall, Hybrid) and project management best practices. Collaborate with PMs, delivery leads, and stakeholders to close non-conformities and ensure corrective actions. Maintain audit trails, compliance logs, and dashboards for reporting project health and delivery assurance. Participate in risk reviews and contribute to mitigation planning from a delivery compliance perspective. Support internal and external project audits, including client-facing reviews where applicable. Qualifications: Bachelor's degree in Engineering, Information Technology, or Project Management. 35 years of experience in project auditing, PMO governance, or delivery assurance in a technical environment. Strong understanding of project lifecycle management, scope control, and delivery frameworks. Familiarity with project tracking tools (e.g., MS Project, JIRA, Asana, Smartsheet). Working knowledge of contractual delivery compliance and SLA adherence. Certifications such as PMP, PRINCE2, or CMMI Associate/Auditor preferred. Key Competencies: Analytical mindset with high attention to detail. Strong communication and reporting skills. Ability to manage cross-functional audits across multiple projects. Knowledge of risk and change management processes. Self-driven, with a strong sense of ownership and objectivity.