Del Capital

Role & responsibilities Achieve individual collection targets Adhere to outbound dialing protocols (predictive, preview, progressive) Follow collection code of conduct Resolve customer queries and complaints within TAT Perform skip tracing as needed Preferred candidate profile Job Highlights Excellent communication and convincing skills required Multilingual fluency (Tamil, Kannada, Malayalam, Telugu) is mandatory Proficiency in MS Excel, Word, Email, and Internet Experience in dialer-based outbound calling and skip tracing Required Skills & Qualifications Graduate or Fresher candidates welcome Strong communication and negotiation skills Ability to work in teams and meet timelines Disciplined and proactive in customer engagement Fluent reading, writing, and speaking in multiple languages Understanding of banking processes and customer resolution Language Proficiency Must-Have (2 Positions)- Tamil, Kannada, Malayalam, Telugu Additional (3 Positions)- English, Hindi, Marathi, Gujarati, Assamese, Bengali Salary Structure Experience Level- Fresher (01 yr- )15,000 - 20,000 Experienced (2 yrs)- 20,000- 25,000 Incentives- Performance-based For any further assistance, please do not hesitate to contact us via: Email: customercare@del-capital.com Telephone: 0141-494-1158