Key Responsibilities Visit clients to collect outstanding payments. Facilitate negotiations to ensure timely collection of dues. Maintain accurate and detailed records of all collection activities. Report regularly to management on collection progress and status. Resolve conflicts and handle customer complaints regarding payments. Ensure compliance with all legal and regulatory requirements during the collection process. Build and maintain positive relationships with customers to ensure future payments. Qualifications Strong negotiation and communication skills. Ability to handle stressful situations with resilience. About Company: Debt Care Enterprises was founded in 2008 as a professionally managed collections and risk consulting services company. Through the past decade and a half, the company has built a wide range of clientele from major banks and financial services to corporate and fintech companies for their collections and recoveries. We cater to private businesses, corporate as well as individuals. Show more Show less
Company Description Debt Care Enterprises, established in 2008, specializes in professional debt collection, consolidation, and recovery services. With a clientele that includes major banks, financial institutions, corporations, and fintech companies, Debt Care has built a strong reputation in the industry. The company streamlines collections, background verification, and debt servicing by effectively utilizing advanced technology to meet evolving business needs. Debt Care possesses expertise in areas such as field collections, recoveries, skip-tracing, risk intelligence, and debt-related consulting. With years of experience in consumer finance, mortgage finance, and risk control activities, Debt Care is a trusted leader in its domain. Role Description This is a full-time, on-site role for a Field Collection Executive based in Tirupati. The Field Collection Executive will be responsible for visiting clients to collect outstanding debts, conducting background checks, and verifying identity and financial details. Additional responsibilities include communicating effectively with customers to resolve outstanding issues, ensuring timely recovery of dues, maintaining proper documentation, and adhering to company policies and regulations. The role requires individuals to demonstrate strong negotiation and problem-solving skills while maintaining professionalism during interactions. Qualifications Proficiency in Credit Control and Debt Collection processes Strong Communication and Analytical Skills for client handling and issue resolution Basic knowledge of Finance and related concepts Ability to work independently in the field and maintain accurate records Problem-solving aptitude and a customer-focused approach Experience in debt collection or similar roles is an advantage Fluency in the local language is preferred Valid driver’s license and familiarity with the local area DRA certification