DCM Nouvelle Specialty Chemicals Limited

As a Business Development Manager at DCM Nouvelle Specialty Chemicals Ltd, you will play a crucial role in leading the development of a comprehensive customer strategy. Your key responsibilities will include: - Leading the development of a comprehensive customer strategy, including the identification of key accounts and detailed plans for customer acquisition, retention, and relationship building. - Driving lead-initiation with current and new customers, evaluating alignment with company capabilities, and examining risks, potential upside, and customer requirements. - Building, nurturing, and enhancing relationships with existing and potential new customers and partners. - Enhancing the visibility and credibility of DCM Nouvelle Specialty Chemicals Ltd within the Agri Inputs Custom Synthesis & Manufacturing community. - Identifying trendsetter ideas through research and industry-specific events to stay ahead of the curve. - Executing complex service agreements, contract amendments, renewals, and extensions effectively. You will also be responsible for maximizing revenue for the company unit through new sales orders and fulfillment of existing sales orders. Your operational and financial duties will include: - Streamlining new customer orders by coordinating requirements, developing and negotiating contracts, and ensuring alignment with company capabilities. - Ensuring high standards of quality, responsiveness, and service excellence in all customer interactions. - Managing customer queries effectively and efficiently. - Implementing customer relationship management and acquisition plans. - Establishing evaluation criteria for potential clients and preparing RFPs. - Developing and implementing customer relationship programs with key accounts. Additionally, you will be involved in people management aspects such as: - Recommending initiatives for building skills and competencies within the Business Development function. - Reviewing workforce capacity gaps and ensuring timely recruitment. - Sponsoring the performance management process for the Business Development team. - Implementing succession planning processes for current and future staffing requirements. - Recognizing and rewarding excellent performers and affirming key contributions of employees. At DCM Nouvelle Specialty Chemicals Ltd, you will have the opportunity to inspire and motivate employees, contribute to the company's values, vision, and mission, and lead by example to achieve business goals and objectives.,