Posted:1 month ago|
Platform:
Work from Office
Full Time
Role & responsibilities Assist relevant parties in the decommission/replacement of data centre facilities and update relevant inventories accordingly. Carry out periodic checks of data centre hardware and facility systems according to SSL. Create an appropriate feedback mechanism to gather feedback about the solution and support provided. Escalate any issue to SSL Formulate action plan in accordance to resolve the problem. Identify problems in equipment, system and/or software using appropriate tools. Maintain a hardware inventory which describes each piece of data centre hardware and equipment owned by SSL Perform archive reports and logs of physical access controls / Camera recording and environmental controls for compliance and knowledge retention purposes. Perform the secure storage of data centre hardware, user documentations and technical manuals according to IT policies. Utilise proactive alerting and reporting systems/tools on abnormal environmental changes. Datacentre Hand & feet support (OS Installation, Physical Device and asset Management, Hardware call logging, Power Management etc..). Daily Preventive health check and monitoring of physical hardware to run all critical assets. Monitor operational power utilization and RACK utilization and alerting on threshold breach Managing and guide to OEM for mounting / maintenance Server / Network devices. Creation of gate pass for asset Inward/Outward. Maintaining and creation of SOP of various critical hardware / devices. Carrying out NSDL & CDSL Backup process. Supporting User access BAU activities operation on Active Directory & Email VPN Manage & maintain cabling dressing of datacentre Participate & maintain physical compliance of datacentre as per our policy & manage DC Audit.
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