Roles and Responsibilities Manage sales support activities, including order processing, customer service, marketing support, and sales coordination. Provide administrative assistance to the sales team by preparing reports, maintaining records, and performing data entry tasks. Ensure timely delivery of products to customers through effective logistics management. Collaborate with cross-functional teams to resolve issues related to orders, inventory management, and product availability. Maintain accurate records of sales transactions and provide insights for business growth. Desired Candidate Profile 7-12 years of experience in a similar role within the furniture & furnishing industry. Strong understanding of order processing procedures and ability to manage multiple orders simultaneously. Excellent communication skills with ability to handle customer queries effectively. Proficiency in using software applications such as CRM systems for tracking sales activities.
-Manage order processing, production schedules, & logistics -Ensuring timely delivery and cost-effective procurement. -Ideal candidates have strong analytical skills, SCM experience -Proficiency with ERP systems like Diaspark is an added advantage Health insurance Accidental insurance Maternity policy Military leave policy Referral bonus Provident fund Gratuity Maternity leaves Paternity leaves Job/soft skill training
Candidate Role A. Invoicing: Process invoices against customer Orders in ERP Check and ensure the pricing in invoice is correct and accurate Ensure applicable Taxes charged to the customer accurately B. Shipping Label Generating Generate Shipping labels for shipments on FedEx, UPS, USPS. Update Tracking and process ASN Close orders on Customer Portals Preferred candidate profile Excellent organizational and multitasking skills Good communication and interpersonal skills Proficiency in supply chain management Advanced knowledge of Microsoft Excel Experience with ERP systems Experience in the Gems & Jewelry industry is an advantage
Roles and Responsibilities Manage sales support operations during night shift, ensuring efficient processing of quotations, sales reports, and sales analytics. Coordinate with internal teams to resolve customer queries and issues related to product pricing, availability, and delivery schedules. Prepare accurate quotations for customers based on their requirements and negotiate prices as needed. Analyze sales data using tools like Sales Analytics to identify trends, opportunities, and areas for improvement. Ensure timely submission of reports to senior management on a regular basis.