Daisy Montessori School is looking for Customer Relationship Management (CRM) to join our dynamic team and embark on a rewarding career journey The Customer Relationship Manager is responsible for building and maintaining strong relationships with customers to ensure their satisfaction, retention, and loyalty This role requires excellent interpersonal skills, a customer-focused mindset, and the ability to understand and fulfill customer needs The Customer Relationship Manager will collaborate with cross-functional teams to enhance the customer experience and drive business growth Responsibilities: Customer Relationship Management: Build and maintain relationships with assigned customers as the primary point of contact Understand their business objectives, challenges, and requirements Proactively engage with customers to foster long-term partnerships Customer Needs Analysis: Conduct thorough needs assessments to understand customers' goals and pain points Identify opportunities to provide personalized solutions and recommend appropriate products or services to meet their needs Account Management: Develop and execute account plans to effectively manage customer portfolios Monitor customer satisfaction levels, address any issues or concerns promptly, and ensure overall customer success Customer Retention and Growth: Implement strategies and initiatives to enhance customer retention and drive revenue growth Collaborate with sales teams to identify cross-selling and upselling opportunities Leverage customer insights to identify areas for expansion and recommend additional solutions or services Customer Advocacy: Act as a customer advocate within the organization Represent customer interests and provide feedback to internal teams, including product development, marketing, and operations, to drive continuous improvement and deliver exceptional customer experiences Customer Communication: Maintain regular and clear communication with customers through various channels, such as meetings, calls, emails, and customer portals Keep customers informed about new products, features, and updates that may be relevant to their business Issue Resolution: Handle customer inquiries, complaints, and escalations in a timely and effective manner Collaborate with internal teams to investigate and resolve issues, ensuring a high level of customer satisfaction Customer Feedback and Reporting: Collect and analyze customer feedback, surveys, and satisfaction metrics Compile reports and present insights to management Use customer data to drive decision-making and improve overall customer experience Customer Training and Support: Coordinate customer training sessions and provide ongoing support to ensure customers are maximizing the value of products or services Address customer training needs and provide educational resources as necessary Requirements:Customer-Focused Mindset: A strong passion for customer satisfaction and a deep understanding of customer-centric approaches Ability to anticipate customer needs and provide proactive solutions Relationship Building: Excellent interpersonal skills to build and nurture relationships with customers Ability to connect with people at various levels within customer organizations Communication Skills: Strong verbal and written communication skills to effectively convey information, build rapport, and present ideas to customers Problem-Solving Abilities: Analytical and critical thinking skills to understand customer challenges and provide appropriate solutions Ability to navigate complex situations and resolve conflicts Sales and Account Management: Experience in sales or account management roles, with a focus on customer retention and growth Ability to identify sales opportunities and collaborate with sales teams Industry Knowledge: Familiarity with the industry or market in which the company operates Understanding of customer needs, market trends, and competitive landscape Team Collaboration: Ability to collaborate effectively with cross-functional teams, including sales, marketing, product development, and customer support Strong teamwork and collaboration skills Organizational Skills: Strong organization and time management skills to manage multiple customers and tasks simultaneously Attention to detail in maintaining accurate customer records and documentation
Marketing Support : Assist in implementing marketing strategies, such as social media campaigns, email marketing, and events to raise awareness and attract new enrollments. Sales Follow-up : Manage inquiries from prospective parents, providing information about our programs, and scheduling tours of the preschool. Partnership Development : Help identify potential partnerships with local organizations, schools, and businesses that can enhance the visibility and credibility of Daisy Montessori. Market Research : Monitor trends in the childcare industry and local markets to identify opportunities for growth and improvement.
: Identify and approach potential clients (parents and guardians) through various channels including online platforms, local events, and networking. Community Engagement: Develop relationships with local businesses, community organizations, and families to promote the preschool and its programs.
Marketing Executive – Daisy Montessori (Thanisandra, Bangalore) Daisy Montessori, a leading preschool & daycare near Manyata Tech Park, Bangalore, is looking for a Marketing Executive with 2+ years of digital marketing experience . Experience in the preschool/daycare/education sector will be a big plus! What You’ll Do Plan and run social media & digital campaigns Create engaging content (posts, reels, ads, newsletters) Manage leads & inquiries from digital platforms Run Google & Meta ads for admissions Work on SEO & website growth Support events and parent engagement activities What We’re Looking For 2+ years of digital marketing experience Strong knowledge of social media, SEO, Google & Meta ads Creative, organized, and good communication skills Experience in preschool/daycare marketing preferred Why Join Daisy Montessori? Opportunity to make an impact in early education Creative freedom & supportive environment Competitive salary & growth opportunities Apply now and be part of our mission to nurture young minds! Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Hebbal, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What do you expect in terms of career growth over the next 2–3 years? Experience: Digital marketing: 2 years (Required) Language: English (Required) Location: Hebbal, Bengaluru, Karnataka (Required) Willingness to travel: 25% (Required) Work Location: In person
Job Title: Preschool & Daycare Administrator Location: Daisy Montessori, Rachenahalli Main Road, Manyata Tech Park Gate #5, Thanisandra, Bangalore Employment Type: Full-time Working Hours: 9:00 AM – 6:00 PM Job Summary: Daisy Montessori is looking for a Preschool & Daycare Administrator to manage the daily operations of the school and daycare. The ideal candidate will have excellent organizational and communication skills to ensure a smooth and efficient environment for children, parents, and staff. Key Responsibilities: Oversee the daily operations of the preschool and daycare, ensuring a safe and nurturing environment for children. Manage admissions, inquiries, and parent communications , maintaining positive relationships with families. Ensure that the school curriculum and daycare activities are implemented effectively. Supervise teachers and caregivers , providing guidance and support when needed. Handle staff scheduling, attendance, and payroll coordination . Maintain student records, health and safety regulations, and compliance with local guidelines . Manage inventory, supplies, and facility maintenance . Address parent concerns and resolve issues professionally. Assist in marketing efforts, events, and community engagement to promote the preschool and daycare. Qualifications & Skills: Bachelor’s degree in Education, Business Administration, or a related field. Prior experience in preschool/daycare administration or operations management is preferred. Strong leadership, communication, and problem-solving skills . Knowledge of early childhood education policies and regulations . Proficiency in MS Office, record-keeping, and basic accounting . Ability to multitask and work efficiently in a dynamic environment . Why Join Us? Opportunity to be a part of a growing and respected preschool . Supportive and collaborative work environment . Competitive salary based on experience and qualifications. If you are an organized and detail-oriented professional with a passion for early childhood education , we invite you to apply! To Apply: Send your resume and a cover letter to [email protected] Job Type: Full-time Pay: ₹13,209.84 - ₹24,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Ability to commute/relocate: Nagavara, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Can you work 9:30 am to 6:30 PM? Are you located near Thanisandra / Rachenahalli, near Manyata Embassy Tech Park Gate#5? Experience: Preschool Admin: 1 year (Required) Language: Kannada (Required) English (Required) Location: Nagavara, Bengaluru, Karnataka (Required) Work Location: In person Expected Start Date: 15/04/2025
Role Overview: As an Administrative Assistant at the school, you will report to the Director and be responsible for managing the school's admin office. Your role will involve providing efficient and confidential support to the Director, establishing and maintaining administrative and financial systems, and contributing to building the school's brand. Key Responsibilities: - Setting up and maintaining efficient office systems within the school's admin area, including manual and computerized information retrieval systems. - Drafting and typing correspondence, reports, and other documents for the Director. - Dealing diplomatically with telephone inquiries and visitors to the school and/or the Director. - Effectively managing and coordinating the school. - Photocopying, distributing, and filing documents as appropriate. - Taking notes at staff meetings and when the Director meets parents, typing up notes, and distributing them to relevant individuals. - Identifying outdated information in the school prospectus, seeking approval from the Director for proposed changes, and arranging for the changes to be printed. - Ordering stationery supplies for the school, completing order forms, sending them to the supplier, receiving stationery, and distributing it. - Administering teacher cover by checking teacher absences on each school day, organizing supply cover as necessary, and maintaining records of supply and cost. - Administering the school's admissions procedures for the nursery/school, providing advice to parents and the public on admission criteria, collating admission applications, monitoring consistent application of criteria, and communicating decisions to parents. - Administering procedures related to pupils leaving the school. Qualifications Required: - Experience working with pre-school children and feeling confident working with children and parents. - Bachelor's Degree. - Creativity and good communication skills. - Immediate availability and commitment to the role.,
Job Title: Special Educator – NIOS Curriculum Support Location: Daisy Montessori School, 177 Rachenahalli Main Road, Near Thanisandra Government School, Thanisandra, Bangalore 560077 Employment Type: Full-Time Reporting To: Head of School / Principal Job Summary: We are seeking a dedicated and compassionate Special Educator to work one-on-one with a child who will be enrolled under the NIOS (National Institute of Open Schooling) curriculum. The educator will play a crucial role in creating and executing an Individualized Education Plan (IEP), focusing on academic readiness, life skills, and holistic development in alignment with NIOS learning outcomes. Key Responsibilities: Curriculum Planning & Delivery: Develop and implement personalized lesson plans aligned with NIOS standards. Modify and adapt NIOS syllabus content to suit the learning needs and pace of the child. Use multi-sensory and inclusive teaching methods to support learning in core subjects like English, Hindi, Mathematics, Science, and Social Studies. Assessment & Progress Monitoring: Conduct regular academic and developmental assessments. Track and document the child’s progress against learning goals. Prepare the child for NIOS exams (OBE/Secondary level, as applicable). Behavioral & Life Skills Development: Foster social, communication, and daily living skills needed for independent functioning. Address behavioural and emotional challenges through individualized strategies. Collaboration & Communication: Work closely with parents, therapists, counselors, and school administrators. Provide regular updates to the family and contribute to review meetings. Coordinate with NIOS regional center for enrollment, study materials, and exam support. Documentation & Compliance: Maintain records in accordance with NIOS and school guidelines. Ensure all educational materials and activities comply with inclusive education norms. Qualifications & Requirements: Bachelor’s or Master’s degree in Special Education or a related field. RCI (Rehabilitation Council of India) certification Minimum 2 years of experience in working with children with special needs, preferably in an inclusive or NIOS setup. Familiarity with the NIOS curriculum and its structure (Open Basic Education, Secondary, etc.). Excellent written and verbal communication skills. Patience, empathy, and a passion for helping children reach their potential. Desirable Skills: Experience in differentiated instruction and IEP preparation. Ability to use assistive technology and adaptive learning tools. Knowledge of child development, learning disabilities, autism spectrum disorders, ADHD, or other developmental challenges. Working Hours: 9:00 AM to 5:30 PM, [Monday to Friday] 9:00 AM to 2:30 PM [Saturday] Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Work Location: In person