Cyber Security Analyst - L3

Wipro

3 - 5 years

7 - 11 Lacs

Chennai

Posted:1 week ago| Platform:

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Skills Required

cyber security endpoint protection symantec antivirus root cause analysis risk analysis security operations security assessment antivirus information security forensic endpoint information security risk security monitoring symantec

Work Mode

Work from Office

Job Type

Full Time

Job Description

Basic Knowledge Required:

Comprehensive knowledge of firewalls, load balancers, and Secure Network Access Control (NAC) operations.
Solid understanding of both static and dynamic routing protocols.
Fundamental skills in packet capture and analysis.

Work Experience:

At least 3 years of experience exclusively with Fortigate Firewalls.
Experience with at least one other firewall platform, such as Cisco or Palo Alto.
At least 3 years of experience exclusively with F5 Load Balancers.
Proficient in F5 LTM/GTM implementation, design, and L2/L3 troubleshooting, with experience in the APM module of F5.

Roles and Responsibilities:

Regularly engage with customers via voice calls, emails, and remote screen sharing to resolve issues within the SLA.
Document solutions provided to customers in the ticketing tool.
Troubleshoot P1/P2 incidents by collaborating with different teams to ensure timely resolution within the SLA.
Prepare RCA documentation using the appropriate RCA template.
Implement best practices or preventive measures based on RCA action items.
Be willing to work in a 24/7 environment

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