Job Title: Graphic Designer/ Associate Designer Location: Hyderabad / Gurugram Experience: 2–6 Years Employment Type: Full-Time Industry: Artificial Intelligence, Data Science, Cloud Computing About Us CustomerInsights.AI is an independent Branded Data Science and AI-based company specializing in building next-generation solutions, encompassing new and emerging technologies such as Machine Learning, Artificial Intelligence, Big Data, Data Science, and distributed Cloud computing. If you're passionate about visual storytelling, thrive in a fast-paced environment, and want to help shape the digital identity of a forward-thinking tech company, we want to hear from you. Position Overview We are seeking a talented and detail-oriented Graphic Designer (Associate Designer) who excels in presentation design, social media creatives, report-making, and multimedia storytelling. The ideal candidate will work closely with cross-functional teams to create visually engaging content that amplifies our brand across multiple platforms. Key Responsibilities Presentation & Reporting Design visually compelling PowerPoint presentations for internal and client-facing purposes. Create infographics, templates, and animated elements aligned with brand guidelines. Develop data-driven visual reports and dashboards with storytelling finesse. Graphic Design Design brand-aligned creatives for marketing campaigns, social media, and internal communications. Execute design projects from concept to delivery using Adobe Creative Suite (Photoshop, Illustrator, InDesign). Video & Animation (Preferred Skill) Edit and produce engaging video content using tools like Adobe Premiere Pro, After Effects, or Final Cut Pro. Create animated graphics and short videos for web and social platforms. Collaboration & Communication Work closely with product managers, data scientists, marketers, and content creators to understand project goals. Incorporate feedback efficiently to iterate on and improve design outputs. Maintain an organized library of visual assets, templates, and multimedia content. Trends & Innovation Stay updated on the latest design trends, visual storytelling techniques, and social media platform guidelines. Suggest new ideas and design approaches to enhance brand engagement and visibility. Required Qualifications 2–6 years of professional experience in graphic design, visual communications, or a related field. Proficient in PowerPoint and report-making with advanced presentation design skills. Strong command of Adobe Creative Suite: Photoshop, Illustrator, InDesign. Experience creating infographics, branding templates, and visual assets. Good verbal and written communication skills. Strong organizational and multitasking abilities with attention to detail. Ability to manage multiple projects in a fast-paced environment. Preferred Skills (Nice to Have) Video editing and motion graphics experience (Adobe Premiere Pro, After Effects, Final Cut Pro). Knowledge of designing for social media and digital marketing. Experience working in a tech, AI, or data science environment is a plus. Why Join Us? Work with a cutting-edge AI and Data Science company. Collaborate with a passionate and diverse team. Opportunity to contribute to a rapidly growing brand. Competitive compensation and benefits. Dynamic work culture encouraging creativity and innovation. Kindly note that only candidates who provide a portfolio or relevant work samples will be considered for this role. Show more Show less
📢 We’re Hiring: Master Data Management (MDM) Lead – Life Sciences Domain We are seeking an experienced MDM Lead to drive data management excellence in the life sciences and pharmaceutical sector. Location : Hyderabad/ Gurugram (Hybrid) Key Requirements : Minimum 5 years of hands-on Master Data Management (MDM) experience Preferred background in Life Sciences / Pharmaceutical domain Experience with pharma datasets: sales, activity, claims, Veeva CRM integration, and related platforms Expertise in mastering HCP,HCO, GPO, affiliations, product, payer, pharmacy, address Strong understanding of data governance, quality management, and integration best practices 📧 Interested? Send your CV to amit.ukarande@customerinsights.ai with the subject: Application – MDM Lead.
Location: Gurgaon or Hyderabad, India Experience Required: Minimum 3+ years Employment Type: Full Time Company: CustomerInsights.AI About CustomerInsights.AI CustomerInsights.AI is a fast-growing AI-driven analytics and consulting firm focused on the life sciences industry empowering them with actionable insights through a platform of 40+ vertical applications across Sales Operations & Analytics. Our no-code applications enable business users to make data-driven decisions without relying on technical teams. Role Overview We are looking for a results-driven and experienced Lead Generation Associate to join our team. The individual will be responsible for outbound lead generation and nurturing prospects across the US/EU/EMEA life sciences market through cold calling, email outreach, and LinkedIn engagement. Key Responsibilities Identify and qualify new sales opportunities through outbound channels (email, LinkedIn, calls). Set up introductory meetings for senior sales and solution teams with key decision-makers. Collaborate with marketing and product teams to tailor messaging and campaigns. Maintain and update CRM systems with accurate prospect and pipeline data. Meet or exceed monthly and quarterly lead generation and conversion targets. Provide feedback from prospects to help refine messaging and product positioning. Research and profile target accounts in the pharmaceutical and biotech sectors. Track daily activities, leads generated, meetings scheduled, and conversions. Understand and articulate CustomerInsights.AI’s value proposition to prospective clients. Requirements Bachelor’s degree in Business, Marketing, or a related field. Minimum 3 years of experience in inside sales or business development (preferably in SaaS, IT, consulting, or life sciences domains). Strong communication and interpersonal skills. Experience with CRM and Sales Automation tools (e.g., HubSpot, LinkedIn, Apollo.IO, RingCentral). Ability to work independently and manage time effectively. Experience in handling US/EU/EMEA based pharma clients. Comfortable working in a fast-paced, target-driven environment. Goal oriented mindset with a passion for sales. Comfortable working in the EST Timings. What We Offer Opportunity to work with a cutting-edge analytics platform. Collaborative and dynamic work environment. Competitive compensation based on experience and performance. How to Apply: Interested candidates should submit their resume and a brief cover letter to recruitment@customerinsights.ai.
Location: Gurgaon or Hyderabad Role: Solution Architect – GenAI & Agentic AI Platform We at CustomerInsights.AI are looking to add an exceptional Solution Architect – GenAI & Agentic AI Platform for a full-time job in Hyderabad/Gurgaon. The detailed job description is mentioned below. If this job interests you, please email your updated resume with your phone number and the best time to call you. Title: Solution Architect – GenAI & Agentic AI Platform Location: Hyderabad or Gurgaon Position: Full Time Founded by Life Sciences & Technology leaders with 25 years of experience, CustomerInsights.AI is an Artificial Intelligence company that builds innovative ML/AI solutions with a strong emphasis on self-service, stateless execution through automation, speed to insight, and lower costs. We believe that the true value of AI will be realized by Pharmaceutical & Biotechnology companies when GenAI and Agentic AI become core to solving business problems. About the Role We are looking for a highly skilled and visionary Solution Architect to lead the technical design and architectural direction of AI-powered enterprise platforms, with a specific focus on Generative AI technologies and Agentic AI frameworks. This role is central to translating complex business needs into scalable, secure, and high-performance AI solutions that can power next-generation applications across commercial and operational domains. The ideal candidate should have a strong background in enterprise-grade solution architecture, experience with full-stack systems, and hands-on familiarity with GenAI tools, orchestration platforms, and multi-agent systems. The role will closely collaborate with engineering, product, and data science teams to drive innovation and ensure successful platform delivery. Key Responsibilities 1. Architecture Assessment & Scalability Planning Assess current platform architecture, including data pipelines, model orchestration, APIs, and integrations. Identify bottlenecks and propose refactoring strategies to support rapid scale deployment of use cases. Define a scalable, modular reference architecture adaptable across brands, therapy areas, and geographies. Develop blueprints for horizontal and vertical scaling (compute, storage, model-serving, agent orchestration). 2. Code Governance & Quality Assurance Act as the gatekeeper of the core codebase, reviewing backend, frontend, and ML/AI components. Establish and enforce coding standards (naming conventions, modularity, documentation, and security practices). Integrate automated code quality checks (linting, static analysis, vulnerability scanning) into CI/CD. Ensure proper design patterns for agent orchestration, RAG pipelines, and analytics workloads. 3. Environment Strategy: Dev, QA, and Prod Define and enforce environment strategies (Dev sandbox, QA integration/UAT, Production HA/Compliance). Implement CI/CD pipelines with approval gates, rollback strategies, and model/data version control. Ensure automated regression, unit, and performance testing in every release cycle. 4. Multi-Cloud Deployment Strategy Own the multi-cloud architecture (AWS, Azure, GCP) for flexibility, redundancy, and compliance. Build cloud-agnostic infrastructure-as-code (IaC) templates (Terraform, Pulumi) for repeatable deployments. Optimize cost, performance, and compliance trade-offs across providers. Ensure service portability and interoperability of AI models across clouds. 5. Compliance & Security by Design Enforce adherence to HIPAA, GDPR, FDA 21 CFR Part 11, GxP, and other life sciences regulations. Embed audit logging, explainability, and traceability into all AI/ML workflows. Implement RBAC, encryption (in-transit & at-rest), and secure key management. Build MLR compliance workflows into AI-driven content/insight pipelines. 6. Technical Team Leadership Provide hands-on technical direction to backend, frontend, data engineering, and DevOps/MLOps teams. Mentor engineers and align all technical workstreams to the central architecture blueprint. Conduct design reviews, sprint reviews, and retrospectives to uphold architectural integrity. 7. GenAI Technology Radar & Innovation Track global trends in Generative AI, multi-agent frameworks, LLM orchestration, and healthcare analytics. Evaluate and recommend emerging technologies (vector DBs, multimodal models, healthcare-specific LLMs). Champion incremental platform improvements aligned with ciATHENA’s strategic vision. Required Qualifications Minimum 8 years of experience, with 3+ years in enterprise solution architecture with recent exposure to architecting GenAI and Agentic AI solutions. Proven experience architecting and delivering large-scale platforms, preferably in SaaS or AI/ML-driven environments. Strong hands-on experience with Generative AI technologies (e.g., OpenAI, Hugging Face, Anthropic, LLaMA, Claude). Deep understanding of Agentic AI frameworks, multi-agent orchestration, vector databases, and retrieval-augmented generation (RAG). Proficiency in building and integrating microservices, APIs, and data pipelines in modern cloud environments (AWS, Azure, GCP). Familiarity with front-end and back-end technologies, including React, Node.js, Python, FastAPI, etc. Strong grasp of AI model lifecycle, including prompt tuning, fine-tuning, caching strategies, and observability. Preferred Qualifications Exposure to Life Sciences or Healthcare domain is a plus. Experience with MLOps, model monitoring, or production deployment of AI models. Prior involvement in building or deploying chatbot frameworks, intelligent agents, or autonomous task execution platforms. Knowledge of responsible AI, bias detection, and compliance considerations for enterprise AI platforms. Why Join Us? Play a key role in shaping the next generation of intelligent enterprise platforms. Work at the intersection of cutting-edge AI and real-world business impact. Collaborate with passionate engineers, data scientists, and domain experts. Flexible work environment with a focus on continuous learning and innovation. Drive scalable, compliant, and future-ready architecture for 40+ enterprise use cases.